This is pretty much the same question that I asked a week ago, but this time I am coming at it from a localization stand point. Example: I have a help desk in Spain and I have already upload their prod an op-cats in Spanish under the local for Spain and Spain tenant. Then Spain creates a ticket and transfers it to the USA help desk, which has it's prod and op-cats uploaded in the English local and tenant. Shouldn't the prod and op-cats display in English when the ticket is viewed in the USA? I can't be the only person to ever ask this.
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