Patrick, 

 

As long as the Value does not change the label of the attribute does not
matter

Priority 

0-       Low

1-       Medium

2-       High

 

Can be renamed to 

0-       standard

1-       Significant

2-       Urgent

 

The db triggers on value not label

 

Carin

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hardy, Patrick
Sent: Tuesday, December 19, 2006 11:02 AM
To: [email protected]
Subject: Changing the alias name on priority field?

 

Good morning all!

 

I've got a question around changing the alias value on HD, and our other
custom apps.  I just had this added to my "Is it possible to have this
done before Thursday morning?" task list...  I'm currently in the
process of upgrading our dev environment to 7, this leaves me with a bit
of a testing deficit.

 

The current priority level of "Low" is a bit distasteful for our
customers, and they would like for it to be renamed as "Standard".  We
have SLA's, notifications, escalations and some custom workflow objects
that key off of this field and the value of "Low".  I know that the
SLA's and workflow objects reference the field/value in qualifications
and set/push fields actions and there are several backend forms that I
will need to look at as well.  

 

My question is, if simply changing the alias value would cause any
issues with existing workflow or SLA's?  What are your opinions/ideas?
Any and all input is much appreciated!

 

Environment:

    Server - W2K

    ARS - 6.3

    HD - 6

    SLA - 6

    DB - SQL2K

 

Patrick Hardy 

479-290-5767

 

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