Hi Anup, I guess the below extract from Connect with Remedy - Remedy Version 9 - Webinar Q&A , will help addressing your concern.
Q: is there new version of developer studio? And will User Tool be available for developer level use in 9.0? A: There is a new version of developer studio. User tool is no longer updated or distributed. Q: Will 9.0 finally eliminate the Remedy User Tool? A: We have not supported ITSM applications with User Tool since version 7.6.04 and have no longer shipped User Tools since 8.0 release. No change with 9.0 (it does not come back!). You can open forms and work with data, but you will not able to work with ITSM. You can register for today's session being conducted by VyomLabs at 8:30 to 9:30 IST. Though not sure whether they are taking any further registrations. https://attendee.gotowebinar.com/rt/3733772529869981953 Regards, Saurabh On Thu, Jun 11, 2015 at 4:50 PM, Anup Garg <[email protected]> wrote: > We are planning to install Remedy 9 on our new servers and then move the > data from our earlier Remedy 7.1 ver. > > I have 3 queries here : > > 1. If we install remedy ver 9 on new server, and then with the help of def > files we can move all customizations to remedy 9 (we just have AR system > and for Remedy 9 also we need only AR system). Is it fine or there might be > any issues with it ? > > 2. Can we install User tool of 7.6.04 ver (or earlier ver may be) on the > same server where we will be installing Remedy 9. > I know BMC does not support BMC user tool from 8.1 onwards but we did > install user tool of 7.6.04 on machine where we installed Remed y8.1 and it > worked fine at that time. > > 3. Which ver (9 or 8.1.02 or 8.1) is better for our case where we just > need AR system only. > We will be doing fresh installation of new Remedy ver and then will move > data from 7.1 to this new machine. > Only must requirement is to have user tool > > Please update if anyone has any idea about it. > > Thanks, > Anup > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
