Hi Misi, Do we need to set following variables in .profile file on Server where AR server will be installed (Oracle DB is installed on a separate server):
export DISPLAY=XX.XX.XX.XX:0.0 (IP address where xmanager is installed) export LD_LIBRARY_PATH=/opt/ar/bin export JAVA_HOME=/usr/java/jdk1.7.0_25/jre/bin export ORACLE_HOME=/srv/oracle/base/home export PATH=/srv/oracle/base/home/bin:/usr/bin:/sbin:/usr/lib64/qt-3.3/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/usr/java/jdk1.7.0_25/jre/bin:/srv/oracle/base/home:$PATH We don't have any windows machine on our network. We are just using putty to login the AR server to perform this installation .Do we need to install any Xterminal or anything else before starting installing (which X -component is needed) where AR server is going to be installed. While login through putty, we have enabled X11 forwarding and also set display variable for that session but still getting same errors . Also, Do we need to install following packages as well before running the installers : - glibc.i686 - libXtst.i686 - libXp.i686 - libX11.i686 - libXdmcp.i686 - libXext.i686 - compat-libstdc++-5.0.7-22.2.x86_64.rpm - libstdc++ - compat-libstdc++-33-3.2.3-69.el6.i686 Thanks, Vivek On Thu, Jul 23, 2015 at 12:39 PM, Misi Mladoniczky <[email protected]> wrote: > Hi, > > So have you logged in to X-Windows (the graphical environment) on the > machine? > > You have to do this in the X11 environment. Or you can do an SSH-connection > with X11 forwarding (-X switch) from a separate machine running an > X-server. > > Check you $DISPLAY variable to see that it is set: > echo $DISPLAY > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > Hi, > > > > Mainly following 2 errors : > > > > "Could not initialize class sun.awt.X11.Xtoolkit" > > "Could not initialize class sun.awt.X11GraphicsEnvironment > > > > I just ran the command setup.bin and installer GUI is not getting opened > up. > > > > Thanks, > > Vivek > > > > > > On Wed, Jul 22, 2015 at 9:40 PM, Grooms, Frederick W < > > [email protected]> wrote: > > > >> There is no attached error... > >> > >> What error are you seeing? > >> > >> -----Original Message----- > >> From: Action Request System discussion list(ARSList) [mailto: > >> [email protected]] On Behalf Of Vivek > >> Sent: Wednesday, July 22, 2015 10:02 AM > >> To: [email protected] > >> Subject: Issues while installing Remedy 9 on RHEL 7 and Oracle 11g > >> > >> Hi , > >> > >> We have installed Java 8 on RHEL 7 and using Oracle 11g as DB. > >> Trying to install Remedy 9 but getting attached error. > >> Please let me know if anyone else also seen this error. > >> > >> Thanks, > >> Vivek > >> > >> > >> > _______________________________________________________________________________ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> "Where the Answers Are, and have been for 20 years" > >> > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

