On Fri, Sep 4, 2015 at 8:55 PM, Ravindrakumar Rodge <[email protected]> wrote:
> ** > > Hi Jatin, > > In Remedy 8.1 report uses a Java plugin called as ARSYS ARDBC > REPORTENGINE. > This plugin configuration is present in ar. Cfg file and it runs on port > 9999. > Since this is java plugin it's logs will be generated in arjavaplugin.log > under dB folder. > > If you see any errors on the screen while running the reports then we can > enable api sql fltr logs and check with the plugin related work flow. > > if you can take back up of your birt folder under pluginsvr. > Delete the birt folder n take the same folder from one of working > environment. > Place the birt folder of working environment in same non working location. > Now from the backup folder of birt navigate to lib folder under that you > will find a folder with your server name. > Copy that n place it in the working copied folder. > > Restart the Web server to take changes effect. > > That should help resolve the issue. Let me know if that helps you. > > Regards, > Ravindrakumar > On 04-Sep-2015 4:02 PM, "Jithin T.R" <[email protected]> > wrote: > >> ** >> Hi Team, >> >> Our customers are reporting that scheduled report is not running in BMC >> Remedy 8.1 (it was running). These reports are created using AR System >> Report console and scheduled using OOTB feature comes with 8.1. >> >> Could you please help me to trouble shoot this issue ? >> >> Which logs I should go through ? >> >> is there any plug-in log (Report Scheduler plug-in ) ? From the online >> documents this plug-in is related with BIRT >> >> Thanks & Regards, >> Jithin >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
