Wondering if anyone out there has had a similar issue. We are installing the whole ARS9/itsm 9 suite on a Virtual Server from Amazon Web Services.
It's ITSM 9 patch 1 on Windows 2012 operating system connecting to SQL 2010 (I think....may be wrong about that last bit). Anyway, my partner has discovered a bug with the installer for Smart Reporting. Evidently the Servername cannot have any special characters in the install setup process. Now, while our servername is clean in that regards, the FQDN is full of periods and dashes which breaks the install. We can't figure out a way around this? My buddy is pulling his hair out trying to figure this one out. -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
