You may need to include the path in the delete command, just in case.

-
J

2015-10-26 18:52 GMT+01:00 Joel Sender <[email protected]>:

> **
>
> I’ve got a production server that suddenly started getting errors when
> running an external OS command.
>
> The escalation first executes “del /f filename.pdf” and then runs the
> command to (re-)create filename.pdf.
>
> The second command will fail if the file already exists, hence the need
> for the first command to delete.
>
> As of last week, the delete command fails, which causes the second command
> to also fail, and leave behind an inactive instance.
>
> The inactive instances took up all available memory and the server halts.
>
>
>
> The AR System and Windows logs just show that the two commands fail.
>
> Since no changes were made in ARS, I suspect the problem is in Windows.
>
> Anyone else see something similar?
>
>
>
> Environment:
>
> ARS 8.1.1
>
> Custom app
>
> Windows 2003 server
>
>
>
> BMC has, thus far, referred me to the OS team.
>
> The OS team, naturally, refers me right back to BMC.
>
> Can the ARSlist help me break this loop before I go fruity?
>
> *Joel*
>
> Joel Sender    [email protected]    310.829.5552
>
>
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