Hi, I assume you are talking about Asset management and software asset management.
We are using Remedy for Asset Management. It is basically just a flat register containing various equipment (PC-workstation, PC-Portable, PC-server, Unix-stations, Monitors, and so on). We do not have a CMDB where assets relate to each other. The only relations are to User and Software Asset Management-forms. Typical attributes are Asset Name and ID, Owner, Machine Type, Date of Purchase (used for warranty as well as budget planning for new machines), Cost Center .. well, you get my point). We have built a custom software asset management system in Remedy. It basically contains the following forms: Product - Visio Version and variant - 2003 Professional (connected to Product) Licence - 10 x (connected to version and variant, and thus product) Agreement - Licenses can be connected to an agreement (i.e MS Select. An agreement could contain 10 x Visio 2003 Professional and 10 x Project 2000 Standard..). Withdrawal - Machine XXX12345 has 1x license of Visio 2003 Pro installed, or user Ned Nerd has MSDN subscription. Withdrawals are made manually by the people who install the machines. When it comes to software scanning, we are using third pary software to do the work on our main network. There is, at the time, no direct link between Remedy and this tool (technically, we probably could, although it would introduce some challenges). The main reason for not doing so is that we do not trust our scanner tool completely. Furthermore, we have several restricted networks as well a standalone machines that we are not able to scan and report directly into Remedy anyway. Therefore, as mentioned above, the withdrawals are made during installation and reinstallation. The scanner tool is used more as a guiding: Does it find more installations than Remedy says we're got? How is the usage (Daily, Weekly, Monthly, Never)? Do we have software installed that is not listed in Remedy (we only add a certain selection)? It is not a perfect system, but is enough to keep us well within the limits of a software audit. Well, holiday is getting closer (only about three hours left now. I would like to take the opportunity to thank everyone on this list for their help during the past year. Wish you all a merry X-mas and a happy new year! Best regards, Runar -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T Wang Sent: 21. desember 2006 17:20 To: [email protected] Subject: Please Advise!!! - Asset Management and Inventory Control Just want to get some idea and the expert opinion from those who are currently using Remedy as their asset management and inventory control in term of seat management. Just a rough idea of how you went about setting up the system and what kind of scanner/scanner software did you use? I have ask this question before in the past, but the message might have not gone through to the right person, thus I am sending this out again. Thanks in advance and may everyone have a safe and joyous holiday season. T Wang BAE Systems Information Technology U.S. Department of the Treasury Office of the Chief Information Officer Headquarters IT Operations ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
