Hey Joe,

Our test and dev environments have also been moved over to AWS. We used those 
as our POC and tests before moving prod.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Joe Castleman
Sent: Tuesday, January 26, 2016 2:09 PM
To: [email protected]
Subject: Re: Remedy 9.x and Amazon Web Services

**
Do you have additional instances on AWS for development and/or testing? Also 
wondered about setting up a secondary server for disaster recovery, but I'm 
guessing part of the reason of using the cloud is not having to do that.

I'm also looking at the PDF that Remedy published about On Demand.  I have no 
idea about the pricing, but (given their change review board etc.) I am 
guessing it could not possibly be cheaper than maintaining everything 
ourselves, like we're doing today.

Joe

On Tue, Jan 26, 2016 at 2:45 PM, Sinclair, Keith 
<[email protected]<mailto:[email protected]>> wrote:
**
App and Mid-Tier are EC2. Db is RDS.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Joe 
Castleman
Sent: Tuesday, January 26, 2016 1:38 PM

To: [email protected]<mailto:[email protected]>
Subject: Re: Remedy 9.x and Amazon Web Services

**
Thanks Keith.  Are you using EC2?

Joe

On Tue, Jan 26, 2016 at 2:19 PM, Sinclair, Keith 
<[email protected]<mailto:[email protected]>> wrote:
**
Hi Joe,

We’ve had to move our Remedy environments to AWS but we’re running Linux. We 
had all kinds of little weird problems after moving our 8.1.0 system from VM 
servers in our data center to AWS. When went to 8.1.2, almost all of our issues 
went away and some things that had broken during the move started to work 
again, such as LDAP/AD. We also went from Oracle Enterprise to Oracle Standard 
edition.

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Joe 
Castleman
Sent: Tuesday, January 26, 2016 12:52 PM
To: [email protected]<mailto:[email protected]>
Subject: Re: Remedy 9.x and Amazon Web Services

**
Warren,

I just came across your message and wondered whether you, or anyone else, had 
any further luck with this.  My group has been tasked with moving (or at least 
looking into moving) our current Remedy system to AWS -- specifically, to 
GovCloud. Currently we have ARS 8.0 with Oracle DB; Win. Svr. 2008. We are not 
using ITSM nor any other OOTB apps -- all custom-built.

Based on what I've seen, the AWS EC2 product offers a Windows Server platform 
with various flavors of MS-SQL.

Thanks,

Joe Castleman


On Tue, Oct 13, 2015 at 9:19 AM, Warren R. Baltimore II 
<[email protected]<mailto:[email protected]>> wrote:
**
I was curious if anyone out there has attempted an install of version 9 in the 
AWS EC2 environment?  We are currently building a proof of concept installation 
using ARS 9.x, ITSM 9 and SSO.  The developer who is working on the project has 
run into a myriad of issues.  The problems he is having tend to be around 
broken installers, but he is also having a devil of a time getting the CMDB to 
work on one of the servers.
Our organization is on a path to move to Amazon here in the next year, but the 
problems we are having right now are a bit concerning.  He has spent days 
trying to get this up and running.
Has anyone out there been able to do this?
Do you know if BMC tests Remedy in the AWS environment?
Love to hear from you!

--
Warren R. Baltimore II
Remedy Developer
410-533-5367<tel:410-533-5367>
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