There are two major down sides to ROD in my humble opinion. The 'Change control board'...this is both a positive and a negative...they must protect their infrastructure, so they need to review everything that goes in to ensure it doesn't endanger their systems performance....but that is also a hindrance to allowing you to sometimes do something 'bad', even though you know it's bad because it's the best that you can get. The other is, as I understand it, that ROD is purely ITSM...so, people that don't want/need ITSM, yet want/need Remedy....I don't believe ROD is the best option...but this one, I might be wrong about...I'm certainly not BMC and don't know everything about their offerings...but, last time I checked, it wasn't for Custom shops.
On Thu, Jan 28, 2016 at 7:54 AM, Abhijit Hendre <abhihen...@gmail.com> wrote: > ** > > Remedy OnDemand is definite alternative you can think of in comparison to > moving Remedy in AWS. > > OnDemand not only provides access to latest & greatest ITSM suite but also > helps to manage your changes , upgrades , etc. > > Thanks, > Abhijit H > On 27-Jan-2016 9:07 pm, "Sinclair, Keith" <ksincl...@shoppertrak.com> > wrote: > >> ** >> >> Hey Joe, >> >> >> >> Our test and dev environments have also been moved over to AWS. We used >> those as our POC and tests before moving prod. >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Joe Castleman >> *Sent:* Tuesday, January 26, 2016 2:09 PM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Remedy 9.x and Amazon Web Services >> >> >> >> ** >> >> Do you have additional instances on AWS for development and/or testing? >> Also wondered about setting up a secondary server for disaster recovery, >> but I'm guessing part of the reason of using the cloud is not having to do >> that. >> >> >> >> I'm also looking at the PDF that Remedy published about On Demand. I >> have no idea about the pricing, but (given their change review board etc.) >> I am guessing it could not possibly be cheaper than maintaining everything >> ourselves, like we're doing today. >> >> >> >> Joe >> >> >> >> On Tue, Jan 26, 2016 at 2:45 PM, Sinclair, Keith < >> ksincl...@shoppertrak.com> wrote: >> >> ** >> >> App and Mid-Tier are EC2. Db is RDS. >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Joe Castleman >> *Sent:* Tuesday, January 26, 2016 1:38 PM >> >> >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Remedy 9.x and Amazon Web Services >> >> >> >> ** >> >> Thanks Keith. Are you using EC2? >> >> >> >> Joe >> >> >> >> On Tue, Jan 26, 2016 at 2:19 PM, Sinclair, Keith < >> ksincl...@shoppertrak.com> wrote: >> >> ** >> >> Hi Joe, >> >> >> >> We’ve had to move our Remedy environments to AWS but we’re running Linux. >> We had all kinds of little weird problems after moving our 8.1.0 system >> from VM servers in our data center to AWS. When went to 8.1.2, almost all >> of our issues went away and some things that had broken during the move >> started to work again, such as LDAP/AD. We also went from Oracle Enterprise >> to Oracle Standard edition. >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Joe Castleman >> *Sent:* Tuesday, January 26, 2016 12:52 PM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Remedy 9.x and Amazon Web Services >> >> >> >> ** >> >> Warren, >> >> >> >> I just came across your message and wondered whether you, or anyone else, >> had any further luck with this. My group has been tasked with moving (or >> at least looking into moving) our current Remedy system to AWS -- >> specifically, to GovCloud. Currently we have ARS 8.0 with Oracle DB; Win. >> Svr. 2008. We are not using ITSM nor any other OOTB apps -- all >> custom-built. >> >> >> >> Based on what I've seen, the AWS EC2 product offers a Windows Server >> platform with various flavors of MS-SQL. >> >> >> >> Thanks, >> >> >> >> Joe Castleman >> >> >> >> >> >> On Tue, Oct 13, 2015 at 9:19 AM, Warren R. Baltimore II < >> warrenbaltim...@gmail.com> wrote: >> >> ** >> >> I was curious if anyone out there has attempted an install of version 9 >> in the AWS EC2 environment? We are currently building a proof of concept >> installation using ARS 9.x, ITSM 9 and SSO. The developer who is working >> on the project has run into a myriad of issues. The problems he is having >> tend to be around broken installers, but he is also having a devil of a >> time getting the CMDB to work on one of the servers. >> >> Our organization is on a path to move to Amazon here in the next year, >> but the problems we are having right now are a bit concerning. He has >> spent days trying to get this up and running. >> >> Has anyone out there been able to do this? >> >> Do you know if BMC tests Remedy in the AWS environment? >> >> Love to hear from you! >> >> >> -- >> >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
