Teresa,
The ideal solution would be to wait for the next maintenance window
you guys have to properly reboot the Application and Mid-tier servers (That
for sure fixed the problem). You can try flushing the cache though I cannot
recall if that helped in our case. This happened about 3 years ago.
Thanks
Shiva Velicheti
On Wed, Jan 27, 2016 at 11:36 AM, Fannin, Teresa S. <
[email protected]> wrote:
> **
>
> Yes worked in User tool . So do I need to just flush Cache or do I
> need to reboot mid tier server?
>
>
>
> Thanks,
>
> Teresa Fannin,
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Sivarama Velicheti
> *Sent:* Wednesday, January 27, 2016 11:18 AM
>
> *To:* [email protected]
> *Subject:* Re: Force Password Change on login not working
>
>
>
> **
>
> Hi,
>
> I have had a similar issue before. This problem was caused by
> reboot of AR System Application servers and MidTier servers. Reboot of
> MidTier was scheduled to start only 5 minutes after AR System server
> reboot, this time was too low to completely boot up the Application
> Servers. This caused that force change password configuration not to work
> via MidTier. If you check this feature should work fine via the User Tool.
>
> Thanks
>
> Shiva Velicheti
>
>
>
>
>
> On Wed, Jan 27, 2016 at 10:58 AM, Fannin, Teresa S. <
> [email protected]> wrote:
>
> **
>
> I don’t have an answer but I am having the same issue. I have a
> production system and a dev system pretty much the same environment as
> you. In Dev it works in Prod it does not work.
>
>
>
> Thanks,
>
> Teresa
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Lockwood, Teresa
> *Sent:* Wednesday, January 27, 2016 10:54 AM
>
>
> *To:* [email protected]
> *Subject:* Re: Force Password Change on login not working
>
>
>
> **
>
> “New User Must Change Password” is set to Yes (see below)
>
>
>
>
>
> ~~~~~~~~~~~~~~~
>
> Terri
>
>
>
> ARS 8.1.02
>
> ITSM 8.1.02
>
> Midtier 8.1.02
>
> Windows 2008
>
> MS SQL 2008 R2 SP2
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) [
> mailto:[email protected] <[email protected]>] On Behalf Of Hennigan,
> Sandra, CTR, DSS
> Sent: Wednesday, January 27, 2016 11:31 AM
> To: [email protected]
> Subject: Re: Force Password Change on login not working
>
>
>
> Check your settings on the "User Password Management Configuration" form.
>
>
>
> Thank you,
>
>
>
> Sandra
>
>
>
> -----Original Message-----
>
> From: Action Request System discussion list(ARSList)
>
> [mailto:[email protected] <[email protected]>] On Behalf Of Lockwood,
> Teresa
>
> Sent: Wednesday, January 27, 2016 9:34 AM
>
> To: [email protected]
>
> Subject: [Non-DoD Source] Force Password Change on login not working
>
>
>
> **
>
>
>
> Have any of you seen a case where you set up someone in the People form
> then
>
> go to the User form and set "Force Password Change On Login" to Yes, but
> the
>
> user is NOT forced to change their password? I've had a few users now tell
>
> me that they were not prompted to change their password but I'm not sure
>
> what could be going on. Thank you in advance for your expertise.
>
>
>
>
>
>
>
> ~~~~~~~~~~~~~~~
>
>
>
> Terri
>
>
>
>
>
>
>
> ARS 8.1.02
>
>
>
> ITSM 8.1.02
>
>
>
> Midtier 8.1.02
>
>
>
> Windows 2008
>
>
>
> MS SQL 2008 R2 SP2
>
>
>
>
>
>
>
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> _____________
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> _____________
> The information contained in this message is proprietary and/or
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>
>
>
> --
>
> Thanks
> Shiva
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
--
Thanks
Shiva
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