Before deleting the people record, did you remove the functional roles & support group memberships? If not, then check the the FunctionalRole form (can't recall the name offhand) for their name/login and clean up any records found.
Hope this helps! -JDHood On Wed, Mar 30, 2016 at 10:39 AM, Lockwood, Teresa < [email protected]> wrote: > ** > > Scratching my head on this one. I’ve deleted a person using People > record which in turn deleted her User record. She no longer exists. However, > when I select a support group she still shows up as a member. Yet when I > look at that group/members she isn’t there. Also, she only shows up on > CRQs and Work Order groups, not Incident. I’ve checked all of the > backend forms that I can think of to find the ghost record, however, I > cannot find it. Banging head on the wall at this point. Where should I > be looking that I haven’t thought of? > > > > Thanks in advance! > > > > ~~~~~~~~~~~~~~~ > > Terri > > > > ARS 8.1.02 > > ITSM 8.1.02 > > Midtier 8.1.02 > > Windows 2008 > > MS SQL 2008 R2 SP2 > > > _____________ > The information contained in this message is proprietary and/or > confidential. If you are not the intended recipient, please: (i) delete the > message and all copies; (ii) do not disclose, distribute or use the message > in any manner; and (iii) notify the sender immediately. In addition, please > be aware that any message addressed to our domain is subject to archiving > and review by persons other than the intended recipient. Thank you. > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
