Have logged of, cleared browser cache but she's still there ;) I will check the menu.
Thank you, TERRI LOCKWOOD * SENIOR SYSTEM ADMINISTRATOR * FIS 701 San Marco Blvd, Suite 1100 * Jacksonville, FL 32207 Office +1 (904) 281-8069 * Cell +1 (904) 627-8651 * [email protected]<mailto:[email protected]> From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Wednesday, March 30, 2016 11:03 AM To: [email protected] Subject: Re: Mystery People record ** Try logging it and back on, if still there, check the definition of the menu to see where the menu gets the data On March 30, 2016 8:45:11 AM "Lockwood, Teresa" <[email protected]<mailto:[email protected]>> wrote: ** Scratching my head on this one. I've deleted a person using People record which in turn deleted her User record. She no longer exists. However, when I select a support group she still shows up as a member. Yet when I look at that group/members she isn't there. Also, she only shows up on CRQs and Work Order groups, not Incident. I've checked all of the backend forms that I can think of to find the ghost record, however, I cannot find it. Banging head on the wall at this point. Where should I be looking that I haven't thought of? Thanks in advance! ~~~~~~~~~~~~~~~ Terri ARS 8.1.02 ITSM 8.1.02 Midtier 8.1.02 Windows 2008 MS SQL 2008 R2 SP2 _____________ The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. _ARSlist: "Where the Answers Are" and have been for 20 years_ _____________ The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. _ARSlist: "Where the Answers Are" and have been for 20 years_ _____________ The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
