If you configured the certificates at MyIT/smartit tomcat, just import those certificates in Java keystore which your Java plugin server is using in ArSystem.
Regards, Vaibhav On Fri, May 27, 2016 at 9:26 AM William Rentfrow <[email protected]> wrote: > That pointed me in what I believe is the right direction! It appears > either our ports are not open or the SocialEventManager is not running. > Either way traffic for node.js on port 9001 = not happening! > > William Rentfrow > [email protected] > Office: 715-204-3061 or 701-232-5697x25 > Cell: 715-498-5056 > > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [email protected]] On Behalf Of Jamie > Sent: Thursday, May 26, 2016 2:15 PM > To: [email protected] > Subject: Re: SHR:SHRCAI_SocialBride errors > > The following community post is the best that I have seen on the > documentation between Remedy ITSM and MongoDB: > > > https://communities.bmc.com/community/bmcdn/myit/blog/2016/02/26/the-pulse-mongodb-social > > What version of Smart IT are you using? We're on Smart IT 1.2 for Smart > IT. We are on Sun Solaris for our AR servers and remember having some > errors similar to the ones you are seeing (don't believe they are the exact > same). Do you have a multiple MongoDB replica set in prod compared to dev > or are you using any different security settings within MongoDB prod > compared to dev? I remember having to change the social config file for > our db_hosts to IP addresses instead of host names when we implemented the > MongoDB authentication policy to correct some errors. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the > Answers Are, and have been for 20 years" > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2016.0.7598 / Virus Database: 4568/12290 - Release Date: 05/24/16 > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
