I would suggest not involving IIS at all if you can help it. I struggled to get Openfire loading from Smart IT for weeks of webex sessions with BMC support and we finally got it kind of working, but then it stopped again. I never tried getting the virtual agent up and running but I assume it’s going to run into similar issues with the certificates.
Thanks, Shawn Pierson Remedy Developer | Energy Transfer From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of BradRemedy Sent: Tuesday, August 23, 2016 8:18 AM To: [email protected] Subject: Virtual Agent + IIS and HTTPS ** Hi Need some urgent help please. Has anyone been successful in getting Virtual agent to work with HTTPS ? Our mid tier server is running IIS and Apache (standard configuration) with a SSL cert binded to HTTPS. We have installed Virtual Agent and specified HTTPS as the protocol with port 443. The installation completed with no errors however, when we try to access Virtual agent, we get a error message. For testing, I am using the URL we are using is "https://<website>/eschat/?<https://%3cwebsite%3e/eschat/?>" I would assume that Virtual agent would share the configuration of IIS (Mid tier config) however it doesn't appear so. The mid tier pages are all working great. really interested if anyone has gotten this working or for any advice. Thanks in advance. Brad _ARSlist: "Where the Answers Are" and have been for 20 years_ Private and confidential as detailed here<http://www.energytransfer.com/mail_disclaimer.aspx>. If you cannot access hyperlink, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
