Well that isn't likely going to give the longtime Listers that warm and fuzzy, let's trust BMC with the ARSList feeling.
On Tue, Sep 27, 2016 at 9:11 AM, Misi Mladoniczky <m...@rrr.se> wrote: > ** > Hi, > > I have talked to the admins, and the group was set to "Secret" instead of > "Private". > > This has now been fixed :-) > > if you go there again, you should be able to request access. > > https://communities.bmc.com/groups/arslist > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > September 27, 2016 5:19 PM, "LJ LongWing" <lj.longw...@gmail.com > <%22lj%20longwing%22%20%3clj.longw...@gmail.com%3E>> wrote: > > ** > Ian, > It seems that the group was moved back to Private...I have invited you to > the group.... > Anyone wanting to join the ARSList, if you have difficulty, please contact > me at the email address lj.longw...@gmail.com and I'll be happy to ensure > that you get invited to the group. > On Tue, Sep 27, 2016 at 8:32 AM, Ian.Trimnell <ian.trimn...@open.ac.uk> > wrote: > > ** > > Well, I think it is a case of “So long, and thanks for all the fish”. I > just attempted to join the group in Communities and got the following > message: > > The area of BMC Communities is visible to registered logged in users. If > you are logged in when you receive this message then you might not have > sufficient access privileges to view requested page. > > I don’t know whether this is linked to the fact that we are no longer > customers of BMC – we moved to MS System Centre Service Manager a couple of > years ago, but still use AR System in a non-maintained mode for some > mission critical functions (don’t ask!). Perhaps my BMC account is in a > confused state. I am lurking here as I am still responsible for the current > implementation (having built it from scratch over the past 17 years) and > you never know when problems might arise. > > Despite having moved to SCSM there are number of people who still pine for > our Remedy solution, but I think that management have burnt their bridges > and have taken the MS dollar. The main complaints of SCSM are that it is > slow, not really a ticketing solution like Remedy can be and it can’t > handle child forms (the main reason why the system I maintain hasn’t > migrated). > > So, if I can’t get into the Communities group for ARSlist then I will say > goodbye, and thanks for all the help I have received for all of you over > the past years. I have always enjoyed working with AR System, mainly > because you can get to do anything you want (within reason!). > > Cheers! > > *Ian* > ------------------------------ > > *Ian Trimnell*, Systems Programmer, Information Technology > The Open University, Milton Keynes, UK > Phone: 01908 653741 web: http://www.open.ac.uk/ > > *From: *"Action Request System discussion list(ARSList)" < > arslist@ARSLIST.ORG> on behalf of Misi Mladoniczky <m...@rrr.se> > *Reply-To: *"arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG> > *Date: *Tuesday, 27 September 2016 at 15:03 > *To: *"arslist@ARSLIST.ORG" <arslist@ARSLIST.ORG> > > *Subject: *Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: > Not Gone, MOVED > > ** > > Hi Axton, > > Long time since I saw you. Both online and face2face. Are you still doing > Remedy stuff? > > But hopefully the list will continue to live on BMC communitites! > > So please join the secret arslist group with currently 193 members: > https://communities.bmc.com/groups/arslist > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > September 27, 2016 6:19 AM, "Axton" <axton.gr...@gmail.com > <%22axton%22%20%3caxton.gr...@gmail.com%3E>> wrote: > > ** > > This list will be missed. I want to say thanks to everyone who made it > what it is. > > Axton Grams > > On Fri, Sep 23, 2016 at 11:37 AM, Joe D'Souza <jdso...@shyle.net> wrote: > > ** > > That was “more or less” my understanding too – thank goodness a new > account need not be created every time you are working on a different or a > newer support contract.. > > Joe > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Wednesday, September 21, 2016 5:47 PM > > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: > Not Gone, MOVED > > ** > > Communities auto associates your communities account with the SSO that is > used at the rest of BMC, which includes your BMC Support account (if you > have one)...if you don't have one, then it just creates an account....there > is no need to have it tied to anything support related. If you decide to > have it associated with your support account (through your work email), > then, when you change jobs, it's necessary to have the communities account > associated with a new 'customer' account...but, if your communities profile > is associated with a personal address instead of work address, there is no > need for all of that effort. > > On Wed, Sep 21, 2016 at 3:23 PM, Joe D'Souza <jdso...@shyle.net> wrote: > > ** > > To the best of my knowledge a developer account is not tied to a support > contract so it remains active even as you switch customers so from one > contract to another – correct? > > Joe > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Reiser, John J > *Sent:* Monday, September 19, 2016 1:59 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: > Not Gone, MOVED > > Dan, > > I just want to add my thanks. > > I’ve been developing Remedy AR System schemas and workflow since 1994 and > the ARSList has always been my security blanket. > > There was always an answer that went far beyond what you could get from > Remedy/(Evil Bird)/BMC support often times coming from Doug Mueller (Father > Remedy). > > Matthew, Carey, Claire, Gidd, L J, Jason, Joe, Misi, Kelly, Dave, Lenny, > Barry, Fred, Phil and Dan are names that will forever hold a place of honor > is a Diary Field in my head. > > Wow I guess I’ve been living ARSystem far too long. > > From the early Motif days through the First web based interface (cgi_ar) > to Push actions (yeah) and check boxes (meh, should have been binary mapped > selections in one field), Remedy Web and MidTier I’ve been able to provide > a solution for our organization. > > Thank you, > > --- > John J. Reiser > Building 760-J202 > Remedy AR System Developer > > Senior Software Development Analyst > Lockheed Martin - RMS Moorestown Region > The star that burns twice as bright burns half as long. > Pay close attention and be illuminated by its brilliance. - paraphrased by > me > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *arslist > *Sent:* Tuesday, September 13, 2016 11:06 AM > *To:* arslist@ARSLIST.ORG > *Subject:* EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: Not > Gone, MOVED > > ** > > NOTE: On Friday Sept. 30th the plug will literally be pulled on the > Servers this version of the list is running on. Please move over to the new > home in Communities by then. > > The ARSlist didn’t even start on listserv, it was another messaging > software. I planned to make it a group on usenet, but the anarchist group > in charge spent 9 months talking about where it should be in the structure > (anyone familiar with Hitchhiker’s Guide to the Galaxy and the marketing > team arguing about what do people want from the wheel?) > > For the past 14 years it has had a home in a machine room in downtown > Toronto, on Servers I purchased (both replaced once). Those servers from > 2009-2013 also helped us run the WWRUG events, so I could justify the > expense. > > Volume on the ARSlist is a quarter of what it was two years ago because > the vast majority of posters are now on communities. > > There is also now the new Developer’s site for the Innovation Suite, > developers.bmc.com > > We are all very busy, and there are too many places to go to find things. > Now communities will get you to the ARSlist too. I have been promised > non-censorship and non-interference. > > So, same discussions, same people if we are all still interested, > different location. > > Note: I am not disappearing either, and I hope none of you do! > > The care and feeding of this community has been a highlight of the past 23 > years for me, and through it I have met, electronically and\or physically a > really great group of people most of whom I think of as friends. > > Times change, c’est la vie. > > Now I just have to be a part of the Community, not build the platform the > community lives on. > > Cheers Dan > > p.s. and yes, I prefer this platform to jive and Communities, it just > isn’t the pragmatic one anymore, and I hope to influence the improvements > in Communities to meet our needs > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Joe > D'Souza > *Sent:* September 12, 2016 7:21 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Off Topic - Before the List is Gone! > > ** > > I totally reflect the sentiments of all of you. I heard of and started > using the list a little after about a year or 2 after it was started and > since then has been the best resource and online community I had the > privilege of being a part of.. Thank you all and hopefully the BMC > Communities will be a similar experience once I resume using it.. > > Joe > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Kelly > Deaver > *Sent:* Thursday, July 28, 2016 12:33 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Off Topic - Before the List is Gone! > > Thanks Claire.. 2AM.. I think that was me! You knew I would be flying back > from my assignment in California and would check mail when I got home. > Thank God, I new the answer! > > The community of ITSM professionals is only about 2 degrees of separation > for anyone. I'm sure we will see you around. > > Times really are changing! First ARSlist moving and now I won't be able to > make Engage this year. It will be the first Remedy included conference I > have missed in 21 years! > > We* must* all stay in touch. I have spoken LOL > > Kelly Deaver > ke...@kellydeaver.com <kelly.ctr.dea...@faa.gov> (Business mail) > > kdea...@kellydeaver.com (arslist mail) > > -------- Original Message -------- > Subject: Off Topic - Before the List is Gone! > From: "Sanford, Claire" <claire.sanf...@memorialhermann.org> > Date: Mon, July 25, 2016 10:52 am > To: arslist@ARSLIST.ORG > > ** > > This list has been one of the most valuable tools during my entire Remedy > career. We have seen so many ups and downs in that time period! Personal > and professional! I know there are times I would not have been able to > solve a problem quickly and accurately without it! > > 1am? 5am? 2pm? No problem. The list and the amazing people that populated > it were always there for me! Thank you! I will miss the list as much as I > will miss Remedy. There are so many people, I’m not going to/can’t list > them all… > > Phil, Dan, Pat, Rick, Michelle, Warren, Teresa, Misi, Doug M, Jarl, Gid, > Joe, Jason, Doug B., Tauf, Kelly D, Roger, Herb, Roger, LJ, David and on > and on and on! > > On August 29th (that is the planned date) we cut over to SNOW. > > I won’t be gone yet. Remedy will still be around for at least a year. > Nothing new will be happening. Just maintenance and archive mode! > > Thank you all for being so fantastic! > > Claire Sanford > > Remedy Admin/Dev 12/1/1998 to sometime in 2016. > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: > "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: > "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- The Open University is incorporated by Royal Charter (RC 000391), an > exempt charity in England & Wales and a charity registered in Scotland (SC > 038302). The Open University is authorised and regulated by the Financial > Conduct Authority. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"