It was moved back to private? Well there's a barrier to entry...

On Tue, Sep 27, 2016 at 8:19 AM, LJ LongWing <[email protected]> wrote:

> **
> Ian,
> It seems that the group was moved back to Private...I have invited you to
> the group....
>
> Anyone wanting to join the ARSList, if you have difficulty, please contact
> me at the email address [email protected] and I'll be happy to ensure
> that you get invited to the group.
>
> On Tue, Sep 27, 2016 at 8:32 AM, Ian.Trimnell <[email protected]>
> wrote:
>
>> **
>>
>> Well, I think it is a case of “So long, and thanks for all the fish”.  I
>> just attempted to join the group in Communities and got the following
>> message:
>>
>>
>>
>> The area of BMC Communities is visible to registered logged in users. If
>> you are logged in when you receive this message then you might not have
>> sufficient access privileges to view requested page.
>>
>>
>>
>> I don’t know whether this is linked to the fact that we are no longer
>> customers of BMC – we moved to MS System Centre Service Manager a couple of
>> years ago, but still use AR System in a non-maintained mode for some
>> mission critical functions (don’t ask!).  Perhaps my BMC account is in a
>> confused state.  I am lurking here as I am still responsible for the
>> current implementation (having built it from scratch over the past 17
>> years) and you never know when problems might arise.
>>
>>
>>
>> Despite having moved to SCSM there are number of people who still pine
>> for our Remedy solution, but I think that management have burnt their
>> bridges and have taken the MS dollar.  The main complaints of SCSM are that
>> it is slow, not really a ticketing solution like Remedy can be and it can’t
>> handle child forms (the main reason why the system I maintain hasn’t
>> migrated).
>>
>>
>>
>> So, if I can’t get into the Communities group for ARSlist then I will say
>> goodbye, and thanks for all the help I have received for all of you over
>> the past years.  I have always enjoyed working with AR System, mainly
>> because you can get to do anything you want (within reason!).
>>
>>
>>
>> Cheers!
>>
>>
>>
>> *Ian*
>> ------------------------------
>>
>> *Ian Trimnell*, Systems Programmer, Information Technology
>> The Open University, Milton Keynes, UK
>> Phone: 01908 653741   web: http://www.open.ac.uk/
>>
>>
>>
>> *From: *"Action Request System discussion list(ARSList)" <
>> [email protected]> on behalf of Misi Mladoniczky <[email protected]>
>> *Reply-To: *"[email protected]" <[email protected]>
>> *Date: *Tuesday, 27 September 2016 at 15:03
>> *To: *"[email protected]" <[email protected]>
>>
>> *Subject: *Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE:
>> Not Gone, MOVED
>>
>>
>>
>> **
>>
>> Hi Axton,
>>
>> Long time since I saw you. Both online and face2face. Are you still doing
>> Remedy stuff?
>>
>> But hopefully the list will continue to live on BMC communitites!
>>
>> So please join the secret arslist group with currently 193 members:
>> https://communities.bmc.com/groups/arslist
>>
>> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>>
>> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
>> Find these products, and many free tools and utilities, at http://rrr.se
>>
>>
>> September 27, 2016 6:19 AM, "Axton" <[email protected]
>> <%22axton%22%20%[email protected]%3E>> wrote:
>>
>> **
>>
>> This list will be missed. I want to say thanks to everyone who made it
>> what it is.
>>
>> Axton Grams
>>
>> On Fri, Sep 23, 2016 at 11:37 AM, Joe D'Souza <[email protected]> wrote:
>>
>> **
>>
>> That was “more or less” my understanding too – thank goodness a new
>> account need not be created every time you are working on a different or a
>> newer support contract..
>>
>> Joe
>> ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *LJ LongWing
>> *Sent:* Wednesday, September 21, 2016 5:47 PM
>>
>>
>> *To:* [email protected]
>> *Subject:* Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE:
>> Not Gone, MOVED
>>
>> **
>>
>> Communities auto associates your communities account with the SSO that is
>> used at the rest of BMC, which includes your BMC Support account (if you
>> have one)...if you don't have one, then it just creates an account....there
>> is no need to have it tied to anything support related. If you decide to
>> have it associated with your support account (through your work email),
>> then, when you change jobs, it's necessary to have the communities account
>> associated with a new 'customer' account...but, if your communities profile
>> is associated with a personal address instead of work address, there is no
>> need for all of that effort.
>>
>> On Wed, Sep 21, 2016 at 3:23 PM, Joe D'Souza <[email protected]> wrote:
>>
>> **
>>
>> To the best of my knowledge a developer account is not tied to a support
>> contract so it remains active even as you switch customers so from one
>> contract to another – correct?
>>
>> Joe
>> ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Reiser, John J
>> *Sent:* Monday, September 19, 2016 1:59 PM
>> *To:* [email protected]
>> *Subject:* Re: EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE:
>> Not Gone, MOVED
>>
>> Dan,
>>
>> I just want to add my thanks.
>>
>> I’ve been developing Remedy AR System schemas and workflow since 1994 and
>> the ARSList has always been my security blanket.
>>
>> There was always an answer that went far beyond what you could get from
>> Remedy/(Evil Bird)/BMC support often times coming from Doug Mueller (Father
>> Remedy).
>>
>> Matthew, Carey, Claire, Gidd, L J, Jason, Joe, Misi, Kelly, Dave, Lenny,
>> Barry, Fred, Phil and Dan are names that will forever hold a place of honor
>> is a Diary Field in my head.
>>
>> Wow I guess I’ve been living ARSystem far too long.
>>
>> From the early Motif days through the First web based interface (cgi_ar)
>> to Push actions (yeah) and check boxes (meh, should have been binary mapped
>> selections in one field), Remedy Web and MidTier I’ve been able to provide
>> a solution for our organization.
>>
>> Thank you,
>>
>> ---
>> John J. Reiser
>> Building 760-J202
>> Remedy AR System Developer
>>
>> Senior Software Development Analyst
>> Lockheed Martin - RMS Moorestown Region
>> The star that burns twice as bright burns half as long.
>> Pay close attention and be illuminated by its brilliance. - paraphrased
>> by me
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *arslist
>> *Sent:* Tuesday, September 13, 2016 11:06 AM
>> *To:* [email protected]
>> *Subject:* EXTERNAL: Re: Off Topic - Before the List is Gone! NOTE: Not
>> Gone, MOVED
>>
>> **
>>
>> NOTE: On Friday Sept. 30th the plug will literally be pulled on the
>> Servers this version of the list is running on. Please move over to the new
>> home in Communities by then.
>>
>> The ARSlist didn’t even start on listserv, it was another messaging
>> software. I planned to make it a group on usenet, but the anarchist group
>> in charge spent 9 months talking about where it should be in the structure
>> (anyone familiar with Hitchhiker’s Guide to the Galaxy and the marketing
>> team arguing about what do people want from the wheel?)
>>
>> For the past 14 years it has had a home in a machine room in downtown
>> Toronto, on Servers I purchased (both replaced once). Those servers from
>> 2009-2013 also helped us run the WWRUG events, so I could justify the
>> expense.
>>
>> Volume on the ARSlist is a quarter of what it was two years ago because
>> the vast majority of posters are now on communities.
>>
>> There is also now the new Developer’s site for the Innovation Suite,
>> developers.bmc.com
>>
>> We are all very busy, and there are too many places to go to find things.
>> Now communities will get you to the ARSlist too. I have been promised
>> non-censorship and non-interference.
>>
>> So, same discussions, same people if we are all still interested,
>> different location.
>>
>> Note: I am not disappearing either, and I hope none of you do!
>>
>> The care and feeding of this community has been a highlight of the past
>> 23 years for me, and through it I have met, electronically and\or
>> physically a really great group of people most of whom I think of as
>> friends.
>>
>> Times change, c’est la vie.
>>
>> Now I just have to be a part of the Community, not build the platform the
>> community lives on.
>>
>> Cheers Dan
>>
>> p.s. and yes, I prefer this platform to jive and Communities, it just
>> isn’t the pragmatic one anymore, and I hope to influence the improvements
>> in Communities to meet our needs
>>
>> *From:* Action Request System discussion list(ARSList) [
>> mailto:[email protected] <[email protected]>] *On Behalf Of *Joe
>> D'Souza
>> *Sent:* September 12, 2016 7:21 PM
>> *To:* [email protected]
>> *Subject:* Re: Off Topic - Before the List is Gone!
>>
>> **
>>
>> I totally reflect the sentiments of all of you. I heard of and started
>> using the list a little after about a year or 2 after it was started and
>> since then has been the best resource and online community I had the
>> privilege of being a part of.. Thank you all and hopefully the BMC
>> Communities will be a similar experience once I resume using it..
>>
>> Joe
>> ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [
>> mailto:[email protected] <[email protected]>] *On Behalf Of *Kelly
>> Deaver
>> *Sent:* Thursday, July 28, 2016 12:33 PM
>> *To:* [email protected]
>> *Subject:* Re: Off Topic - Before the List is Gone!
>>
>> Thanks Claire.. 2AM.. I think that was me! You knew I would be flying
>> back from my assignment in California and would check mail when I got home.
>> Thank God, I new the answer!
>>
>> The community of ITSM professionals is only about 2 degrees of separation
>> for anyone. I'm sure we will see you around.
>>
>> Times really are changing! First ARSlist moving and now I won't be able
>> to make Engage this year. It will be the first Remedy included conference I
>> have missed in 21 years!
>>
>> We* must* all stay in touch. I have spoken LOL
>>
>> Kelly Deaver
>> [email protected] <[email protected]> (Business mail)
>>
>> [email protected] (arslist mail)
>>
>> -------- Original Message --------
>> Subject: Off Topic - Before the List is Gone!
>> From: "Sanford, Claire" <[email protected]>
>> Date: Mon, July 25, 2016 10:52 am
>> To: [email protected]
>>
>> **
>>
>> This list has been one of the most valuable tools during my entire Remedy
>> career. We have seen so many ups and downs in that time period! Personal
>> and professional! I know there are times I would not have been able to
>> solve a problem quickly and accurately without it!
>>
>> 1am? 5am? 2pm? No problem. The list and the amazing people that populated
>> it were always there for me! Thank you! I will miss the list as much as I
>> will miss Remedy. There are so many people, I’m not going to/can’t list
>> them all…
>>
>> Phil, Dan, Pat, Rick, Michelle, Warren, Teresa, Misi, Doug M, Jarl, Gid,
>> Joe, Jason, Doug B., Tauf, Kelly D, Roger, Herb, Roger, LJ, David and on
>> and on and on!
>>
>> On August 29th (that is the planned date) we cut over to SNOW.
>>
>> I won’t be gone yet. Remedy will still be around for at least a year.
>> Nothing new will be happening. Just maintenance and archive mode!
>>
>> Thank you all for being so fantastic!
>>
>> Claire Sanford
>>
>> Remedy Admin/Dev 12/1/1998 to sometime in 2016.
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
>> "Where the Answers Are" and have been for 20 years_
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist:
>> "Where the Answers Are" and have been for 20 years_
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>> -- The Open University is incorporated by Royal Charter (RC 000391), an
>> exempt charity in England & Wales and a charity registered in Scotland (SC
>> 038302). The Open University is authorised and regulated by the Financial
>> Conduct Authority.
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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