For Remedy to push to Jira you will do a Set Fields action in Remedy that calls the Jira web service and pushes the data to them.
Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Sivarama Velicheti Sent: Monday, October 24, 2016 2:37 PM To: [email protected] Subject: Publish Web Services from BMC Remedy based on AR Server Event ** Hi Group, I have a pretty basic questions regarding Remedy Web Services which I am trying to figure out. We are trying to establish a bi directional flow between remedy and Jira. When a ticket is created in Jira (Incident) it's also created in remedy for certain request types and vice verso. We are using SOAP calls for this purpose. I have the ticket creation/updates in remedy part defined and we have tested it to be working fine. I am stuck when it comes to publishing data from remedy. How do we exactly trigger this from remedy? I have received a wsdl from the jira team but am unable to figure out how to send data from remedy on let's say ticket creation or worklog updates? Any Help into explaining process this will be greatly appreciated. -- Thanks Shiva V _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
