Nilesh,

I would suggest
If this is for ar version 8.1, i would suggest to log a bmc ticket.
I had experienced this in the past, and had received hot fix for such kind
of behavior.
Yours is more complex, for me it was just generating dynamic menu on the
basis of requester.




On 20-Jan-2017 3:30 pm, "Nilesh Uddhavrao Janjire" <[email protected]>
wrote:

Hello Team,

Greetings!

I am facing intermittent issue while submitting SR. Some of the actions
configured under 'Action' tab of question answer mapping of SRD are not
executing properly.
The action defined are not in sequential manner. Other SRs also have action
and those are executing properly. Difference is this SRD has 12 actions
defined.

But it is intermittent case. Sometime all actions will get triggered while
some time doesn't for same user. There is no such pattern of issue
occurrence.

I will like to know from you guys. Is there any defect related to such
cases? But its get executed successfully sometime .

Guys guide me t proceed further.

Thanks,
Nilesh Janjire

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