Hello Onkar,

I got response from BMC asking for defect, KA and hot-fix details.

Could you please provide if you carry any of such information related to
this issue



Warm Regards,
Nilesh Janjire
*Sr. Remedy Consultant*
E-Mail: nil <[email protected]>[email protected]
Phone:+91 8087749833

"Depth Of Your Struggle decides height of your success !"

On Fri, Jan 20, 2017 at 9:56 PM, onkar shinde <[email protected]>
wrote:

> **
> Nilesh,
>
> I would suggest
> If this is for ar version 8.1, i would suggest to log a bmc ticket.
> I had experienced this in the past, and had received hot fix for such kind
> of behavior.
> Yours is more complex, for me it was just generating dynamic menu on the
> basis of requester.
>
>
>
>
> On 20-Jan-2017 3:30 pm, "Nilesh Uddhavrao Janjire" <[email protected]>
> wrote:
>
> Hello Team,
>
> Greetings!
>
> I am facing intermittent issue while submitting SR. Some of the actions
> configured under 'Action' tab of question answer mapping of SRD are not
> executing properly.
> The action defined are not in sequential manner. Other SRs also have
> action and those are executing properly. Difference is this SRD has 12
> actions defined.
>
> But it is intermittent case. Sometime all actions will get triggered while
> some time doesn't for same user. There is no such pattern of issue
> occurrence.
>
> I will like to know from you guys. Is there any defect related to such
> cases? But its get executed successfully sometime .
>
> Guys guide me t proceed further.
>
> Thanks,
> Nilesh Janjire
>
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