Hi Nilesh,

It was long back in 2013, when I had encountered this issue.
I will try to dig in my old emails and let you know if I find one.
Thanks.

Regards,
Onkar

On Wed, Mar 1, 2017 at 5:05 PM, Nilesh Janjire <[email protected]>
wrote:

> Hello Onkar,
>
> I got response from BMC asking for defect, KA and hot-fix details.
>
> Could you please provide if you carry any of such information related to
> this issue
>
>
>
> Warm Regards,
> Nilesh Janjire
> *Sr. Remedy Consultant*
> E-Mail: nil <[email protected]>[email protected]
> Phone:+91 8087749833
>
> "Depth Of Your Struggle decides height of your success !"
>
> On Fri, Jan 20, 2017 at 9:56 PM, onkar shinde <[email protected]>
> wrote:
>
>> **
>> Nilesh,
>>
>> I would suggest
>> If this is for ar version 8.1, i would suggest to log a bmc ticket.
>> I had experienced this in the past, and had received hot fix for such
>> kind of behavior.
>> Yours is more complex, for me it was just generating dynamic menu on the
>> basis of requester.
>>
>>
>>
>>
>> On 20-Jan-2017 3:30 pm, "Nilesh Uddhavrao Janjire" <[email protected]>
>> wrote:
>>
>> Hello Team,
>>
>> Greetings!
>>
>> I am facing intermittent issue while submitting SR. Some of the actions
>> configured under 'Action' tab of question answer mapping of SRD are not
>> executing properly.
>> The action defined are not in sequential manner. Other SRs also have
>> action and those are executing properly. Difference is this SRD has 12
>> actions defined.
>>
>> But it is intermittent case. Sometime all actions will get triggered
>> while some time doesn't for same user. There is no such pattern of issue
>> occurrence.
>>
>> I will like to know from you guys. Is there any defect related to such
>> cases? But its get executed successfully sometime .
>>
>> Guys guide me t proceed further.
>>
>> Thanks,
>> Nilesh Janjire
>>
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>>
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>
>
>


-- 
Regards,
Onkar Shinde
Mobile: +91-7709008719

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