That is exactly what I am having to do (It is just not fun trying to find and change all the workflow that uses $SERVER$).
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Saturday, January 21, 2017 3:13 AM To: [email protected] Subject: Re: SERVER keyword in Filters Hi, Doing a LEFT requires filter actions. In this case it should work to use something like this in the Run If of the filter: $SERVER$ LIKE "%devars01%" Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs Find these products, and many free tools and utilities, at http://rrr.se January 20, 2017 8:03 PM, "Murnane, Phil" wrote: > Hi Fred, > > We've run into this issue in the past, and always got around it by appending > a period to $SERVER$ > and then taking the LEFT() # of characters up to the first period. If you > need the alias, just use > what's returned. If you need the FQDN, then append the domain to what's > returned. > > HTH > --Phil > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of > Grooms, Frederick W > Sent: Friday, January 20, 2017 11:49 AM > To: [email protected] > Subject: SERVER keyword in Filters > > We are in the process of moving our servers to new hardware. > > Old OS is Red Hat Enterprise Linux Server release 5.11 (Linux > 2.6.18-400.1.1.el5) > New OS is Red Hat Enterprise Linux Server release 7.2 (Linux > 3.10.0-327.36.1.el7.x86_64) > > We have the same version of ARS (8.1.02 201408260235) on each server (Once we > are on the new > hardware we can upgrade). Both servers are pointing to the same database. > > On the old hardware the $SERVER$ keyword in filters is reporting the short > name (i.e. devars01). > On the new hardware it is reporting the FQDN (i.e. devars01.myxyz.com). > > The environment variables and ar.conf are all the same between the servers. > Does anyone know what setting I can change to make it report back with the > short name? > > Fred > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
