which user you want to notify and when? explain in brief so i can give you advice.
Regards, Amol On Thu, Feb 2, 2017 at 12:25 PM, Irina Solarcuka <[email protected]> wrote: > ** > Hi, > is it possible to notify user when ITSM ticket already has opened by another > person? > Any advise is appreciated > > Thanks > Irina > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

