Hi, The issue is that all support groups members has unrestricted access and I can't remove that. It is a reason why I need "another unrestricted access" that allows to HR people to see only their incidents. At the same time I need to limit an existing Unrestricted Access so that people can see only non-HR incidents.
BR, Irina 2017-04-21 11:33 GMT+03:00 Chris Jones <[email protected]>: > ** > > Hi Irina, > > > > Another option for you to consider is using parent groups to control > access to multiple companies, etc. > > > > https://docs.bmc.com/docs/display/public/ars81/Using+a+ > parent+group+for+permissions+inheritance > > > > Maybe you could create an HR parent group and grant access to that so HR > people are granted access to anything within this parent group? > > > > Regards, > > > > Chris > > > > *Chris Jones, *Director > > www.aramea.co > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Irina Solarcuka > *Sent:* 21 April 2017 05:34 > *To:* [email protected] > *Subject:* How to "split" Unrestricted Access > > > > ** > > Hi, > > > > I would like to "split" Unrestricted Access in two parts - HR Unrestricted > Access and Unrestricted Access for the other incidents. > > Is it possible? > > I've created an additional field in CTM:People form called HR Unrestricted > Access, an additional Role and group with the same name. > > I can't use multi-tenancy since we have a mix of customers and support > companies. Each support company can support each customer. > > I can't remove Unrestricted access from all the users that have that > because of the same reason.. > > > > Any help is appreciated > > > > BR, > > Irina > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > ------------------------------ > [image: Avast logo] <https://www.avast.com/antivirus> > > This email has been checked for viruses by Avast antivirus software. > www.avast.com <https://www.avast.com/antivirus> > > <#m_-6962839163921790740_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
