What about using subadmin permissions?

Rick

On Apr 21, 2017 02:22, "Irina Solarcuka" <[email protected]> wrote:

> **
> Hi,
>
> The issue is that all support groups members has unrestricted access and I
> can't remove that.
> It is a reason why I need "another unrestricted access" that allows to HR
> people to see only their incidents.
> At the same time I need to limit an existing Unrestricted Access so that
> people can see only non-HR incidents.
>
> BR,
> Irina
>
> 2017-04-21 11:33 GMT+03:00 Chris Jones <[email protected]>:
>
>> **
>>
>> Hi Irina,
>>
>>
>>
>> Another option for you to consider is using parent groups to control
>> access to multiple companies, etc.
>>
>>
>>
>> https://docs.bmc.com/docs/display/public/ars81/Using+a+paren
>> t+group+for+permissions+inheritance
>>
>>
>>
>> Maybe you could create an HR parent group and grant access to that so HR
>> people are granted access to anything within this parent group?
>>
>>
>>
>> Regards,
>>
>>
>>
>> Chris
>>
>>
>>
>> *Chris Jones, *Director
>>
>> www.aramea.co
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Irina Solarcuka
>> *Sent:* 21 April 2017 05:34
>> *To:* [email protected]
>> *Subject:* How to "split" Unrestricted Access
>>
>>
>>
>> **
>>
>> Hi,
>>
>>
>>
>> I would like to "split" Unrestricted Access in two parts - HR
>> Unrestricted Access and Unrestricted Access for the other incidents.
>>
>> Is it possible?
>>
>> I've created an additional field in CTM:People form called HR
>> Unrestricted Access, an additional Role and group with the same name.
>>
>> I can't use multi-tenancy since we have a mix of customers and support
>> companies. Each support company can support each customer.
>>
>> I can't remove Unrestricted access from all the users that have that
>> because of the same reason..
>>
>>
>>
>> Any help is appreciated
>>
>>
>>
>> BR,
>>
>> Irina
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
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>
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