What about using subadmin permissions? Rick
On Apr 21, 2017 02:22, "Irina Solarcuka" <[email protected]> wrote: > ** > Hi, > > The issue is that all support groups members has unrestricted access and I > can't remove that. > It is a reason why I need "another unrestricted access" that allows to HR > people to see only their incidents. > At the same time I need to limit an existing Unrestricted Access so that > people can see only non-HR incidents. > > BR, > Irina > > 2017-04-21 11:33 GMT+03:00 Chris Jones <[email protected]>: > >> ** >> >> Hi Irina, >> >> >> >> Another option for you to consider is using parent groups to control >> access to multiple companies, etc. >> >> >> >> https://docs.bmc.com/docs/display/public/ars81/Using+a+paren >> t+group+for+permissions+inheritance >> >> >> >> Maybe you could create an HR parent group and grant access to that so HR >> people are granted access to anything within this parent group? >> >> >> >> Regards, >> >> >> >> Chris >> >> >> >> *Chris Jones, *Director >> >> www.aramea.co >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Irina Solarcuka >> *Sent:* 21 April 2017 05:34 >> *To:* [email protected] >> *Subject:* How to "split" Unrestricted Access >> >> >> >> ** >> >> Hi, >> >> >> >> I would like to "split" Unrestricted Access in two parts - HR >> Unrestricted Access and Unrestricted Access for the other incidents. >> >> Is it possible? >> >> I've created an additional field in CTM:People form called HR >> Unrestricted Access, an additional Role and group with the same name. >> >> I can't use multi-tenancy since we have a mix of customers and support >> companies. Each support company can support each customer. >> >> I can't remove Unrestricted access from all the users that have that >> because of the same reason.. >> >> >> >> Any help is appreciated >> >> >> >> BR, >> >> Irina >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> ------------------------------ >> [image: Avast logo] <https://www.avast.com/antivirus> >> >> This email has been checked for viruses by Avast antivirus software. >> www.avast.com <https://www.avast.com/antivirus> >> >> >> <#m_-6290024271075412092_m_-6962839163921790740_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

