Hi, Thank you for sharing that you were able to get this resolved. This sounds like something we experienced in our environment, too.
What version of SRM and ARS? Michelle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of vikram betholi@friends Sent: Friday, April 28, 2017 4:52 AM To: [email protected] Subject: Re: Issue in SRD Question menu loading ** Hi, Thanks everyone for your suggestions. Now the issue is resolved and i am able to see all the menu values in the SRD Question. I changed the 'Max Entries Returned By GetList' value in 'Server Information' from 2000 to 7000. On Friday, April 28, 2017, vikram betholi@friends <[email protected]<mailto:[email protected]>> wrote: Hi Carl. Thanks for your reply. If the issue is with permission or qualification it should not display even the 6 CO records on the menu. Also as i said if i put some of the existing 6 records to Inactive state, then it shows another 6 records which were shown earlier. This behaviour is shown in the Questions of yhe normal SRD...not on any display only form. On Friday, April 28, 2017, Carl Wilson <[email protected]<javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: ** Hi, It sounds like you have an issue with either the qualification you are using to query the underlying form, or a permissions issue on the data in the form (if using a Display to an underlying form, check permissions, etc). Many people forget that the field permission access to the Query form need to be "Public" for normal SRM users to see the data. If you are an Admin user testing, you bypass the restrictions. Simplify and troubleshoot by accessing the underlying form that holds the data directly for the first menu option to eliminate any issues with your display field. ---------------------------------------------- Kind Regards, Carl Wilson From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of vikram betholi@friends Sent: 27 April 2017 19:46 To: [email protected]<mailto:[email protected]> Subject: Re: Issue in SRD Question menu loading ** Hi Tauf, As i said earlier, it shows only 6 CO records instead of 22 records. If i put any of the 6 CO records in Inactive state, it furthur shows the next CO records that were not displayed earlier. On Friday, April 28, 2017, Tauf Chowdhury <[email protected]<mailto:[email protected]>> wrote: Try throwing a: AND 'status' != $NULL$ in the qual Sent from my iPhone > On Apr 27, 2017, at 2:11 PM, Vikram_Betholi > <[email protected]<mailto:[email protected]>> wrote: > > Hi, > > I have created an normal SRD, where in I have added 3 Questions and made them > as menus.. like > > CO--> Menu > RO--> Menu > Branch-->Menu. > > End user for submitting the SR, he should select the CO menu, based on which > RO menu values and Based on the CO and RO menu values, Branch values will be > populated, which user needs to select. > > I have created a form where in CO, RO and Branch values are stored. Here I > have nearly 6000 Records. > CO column has 22 records. > But in the SR shown to the end user, in the CO Question menu it shows only 6 > CO records. Qualification given in the Qualification builder is "Status = > Active" itself. Even then it does not show 22 records. But if we select the > available CO value in the CO Question menu, it shows all the RO records > related to the CO value selected. > > Thinking there may be some issue in the data, i have created a Search Menu on > the CO, RO and Branch stored form and attached it to a field in a dispaly > only form. Here it shows all the 22 CO records. > > Could anyone please let me know how to get rid off this issue? > > With regards, > BVSR. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org<http://www.arslist.org> > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org<http://www.arslist.org> "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ [https://ipmcdn.avast.com/images/icons/icon-envelope-tick-round-orange-animated-no-repeat-v1.gif]<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> Virus-free. www.avast.com<https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=emailclient> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ---------------------------------------------------------------------- This message, and any attachments, is for the intended recipient(s) only, may contain information that is privileged, confidential and/or proprietary and subject to important terms and conditions available at http://www.bankofamerica.com/emaildisclaimer. 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