Roger is correct.  Configuring multi-tenancy is not worth the ROI in this 
instance.  Neither is Case Management.  We were hoping for a simpler solution 
at the Support Group level.

Regards, 

Jim


-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Roger Justice
Sent: Friday, August 18, 2017 4:14 PM
To: [email protected]
Subject: [Non-DoD Source] Re: Securing Sensitive WO Information

** His statement is specific Support Group not separate companies.



-----Original Message-----
From: Deepak Pathak <[email protected]>
To: arslist <[email protected]>
Sent: Fri, Aug 18, 2017 3:52 pm
Subject: Re: Securing Sensitive WO Information


** 
I believe that feature is called Multi-Tenancy.

On Fri, Aug 18, 2017 at 10:34 AM, Rackley, James A CIV 
<[email protected]> wrote:


        Oh Mighty Brain Trust,
        
        What is the recommended method to ensure that users with Work Order 
permissions CANNOT see a specific subset of WOs via Global Search, WO Console, 
Overview, AR Reporting, Analytics, or Smart Reporting?  Essentially, only users 
in a specific Support Group should be able to see anything at all about WOs 
assigned to this Support Group.
        
        Thanks in advance!
        
        
        Regards,
        
        Jim Rackley, PMP
        CGFIXIT Service Manager
        USCG, C4ITSC, Business Operations Division
        
        "You can't help everyone. But everyone can help someone."
        
        
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