See https://docs.bmc.com/docs/itsm91/row-level-security-612964878.html
On 8/23/17, 1:25 PM, "Action Request System discussion list(ARSList) on behalf of Rockwood, Julie" <[email protected] on behalf of [email protected]> wrote: This is exactly what Support Group Hierarchical Configuration was introduced for. However you will want to patch your server before implementing it because it works much better in 9.1.03 than 9.1.00. It uses row level security which is enforced in Global Search, WO Console, Overview, AR Reporting, and Smart Reporting, but not in Analytics. Julie -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Rackley, James A CIV Sent: Friday, August 18, 2017 9:35 AM To: [email protected] Subject: Securing Sensitive WO Information Oh Mighty Brain Trust, What is the recommended method to ensure that users with Work Order permissions CANNOT see a specific subset of WOs via Global Search, WO Console, Overview, AR Reporting, Analytics, or Smart Reporting? Essentially, only users in a specific Support Group should be able to see anything at all about WOs assigned to this Support Group. Thanks in advance! Regards, Jim Rackley, PMP CGFIXIT Service Manager USCG, C4ITSC, Business Operations Division "You can't help everyone. But everyone can help someone." _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
