Hi List,
I'm trying to transfer an attachment from a custom form on ITSM 9.1.03 to
another custom form on ITSM 8.1.02 through Java API.
Here is the syntax used in the Java program. The issue is that the while the
file name is visible on 8.1.02 form after the transfer, when I open the file
there is nothing within. I other words , an empty file got transferred.
Something amiss, but what?
attach = asu.getEntryBlob("INT:Inbound:StagingForm", userEntry.getEntryId(),
Integer.parseInt("910000023"));
Even before sending, the actual content inside the attachment from that record
appears to get emptied. What can we do about this? Please advise.
Thanks.
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