We are on remedy 8.1 version so I believe multi cloud option can't be
applied so if possible please suggest on bidirectional integration for
service requests in remedy & service now.

On Tue 20 Nov, 2018, 9:32 PM Kumar, Pradeep, <[email protected]> wrote:

> Use BMC Multi-Cloud Service Management (MCSM). MCSM supports
> bi-directional ticket synch use cases for other SD out of the box. Most of
> these components can be re-used for Service Now.
>
> Sent from my iPhone
>
> On Nov 20, 2018, at 2:53 PM, Abhi$hek <[email protected]> wrote:
>
> Hi Experts,
>
>
>
> I am working on a requirement for the bidirectional integration between
> remedy & service now.
>
> Can anyone provide useful suggestion on it & will be highly appreciated.
>
>
>
> Regards,
>
> AA
>
> --
>
>
>
> Regards,
> Abhishek Anand
>
>  
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