Thanks for your kind response.

But I am looking out for solution within SN & remedy & without using any
third party tool.

On Wed 21 Nov, 2018, 9:24 PM Ben Chernys, <[email protected]>
wrote:

> Meta-Update will handle direct Remedy ßà SN integration including all
> mappings, attachments, etc as required.
>
>
>
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> Cheers,
>
> Ben Chernys
> Senior Software Architect
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> *From:* ARSList <[email protected]> *On Behalf Of *Roger
> Justice via ARSList
> *Sent:* November-20-18 6:34 AM
> *To:* [email protected]
> *Cc:* [email protected]
> *Subject:* Re: Can anyone suggest on the bidirectional integration
> between remedy & service now?
>
>
>
> I was involved in a SN to SN integration and the two systems had very
> different state values that required mapping and workflow to set the target
> system value properly. Any field that has predetermined values will need
> this mapping.
>
> -----Original Message-----
> From: Abhi$hek <[email protected]>
> To: ARSList <[email protected]>
> Sent: Tue, Nov 20, 2018 4:22 am
> Subject: Can anyone suggest on the bidirectional integration between
> remedy & service now?
>
> Hi Experts,
>
>
>
> I am working on a requirement for the bidirectional integration between
> remedy & service now.
>
> Can anyone provide useful suggestion on it & will be highly appreciated.
>
>
>
> Regards,
>
> AA
>
>
>
> --
>
>
>
>
>
> Regards,
> Abhishek Anand
>
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