Meta-Update will handle direct Remedy <----> SN integration including all mappings, attachments, etc as required.
Please contact us off-list for more information or a trial. Cheers, Ben Chernys Senior Software Architect Canada / Deutschland Mobile: +49 171 380 2329 GMT - 7 + [ DST ] Mobile +1 403 554 0887 Email: [email protected] <mailto:[email protected]> Web: <http://www.softwaretoolhouse.com/> www.softwaretoolhouse.com We are a BMC Technology Alliance Partner Check out Software Tool House's free Diary Editor and our Freebies Section for ITSM Forms and Fields spreadsheet. Meta-Update <http://www.softwaretoolhouse.com/product/SthMupd/index.html> , our premium ARS Data tool, lets you automate your imports, migrations, in no time at all, without programming, without staging forms, without merge workflow. Meta-Archive <http://www.softwaretoolhouse.com/product/SthArch/index.html> does ITSM Archiving your way: with your forms and your multi-tenant rules, treating each root request as a complete tree and checking associatuions. Archive output to different servers, HTML pages with links to attachments or archive forms. Meta-Databot <http://www.softwaretoolhouse.com/product/Databot/index.html> is an automated, extensible BMC Data Wizard. It reads a file of data changes and sports an Undo feature. Pre ITSM 9.1.04? Clarify? HP? Roll your own? No problem! You can keep your valuable data! <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com/ From: ARSList <[email protected]> On Behalf Of Roger Justice via ARSList Sent: November-20-18 6:34 AM To: [email protected] Cc: [email protected] Subject: Re: Can anyone suggest on the bidirectional integration between remedy & service now? I was involved in a SN to SN integration and the two systems had very different state values that required mapping and workflow to set the target system value properly. Any field that has predetermined values will need this mapping. -----Original Message----- From: Abhi$hek <[email protected] <mailto:[email protected]> > To: ARSList <[email protected] <mailto:[email protected]> > Sent: Tue, Nov 20, 2018 4:22 am Subject: Can anyone suggest on the bidirectional integration between remedy & service now? Hi Experts, I am working on a requirement for the bidirectional integration between remedy & service now. Can anyone provide useful suggestion on it & will be highly appreciated. Regards, AA -- Regards, Abhishek Anand -- ARSList mailing list [email protected] <mailto:[email protected]> https://mailman.rrr.se/cgi/listinfo/arslist
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