Thank Theo, but the DB ist restored or copy of anything. We just upgraded the server from 7.6 to 9.1.04 and the server is running fine but we’d like a complete installation. All the forms haven’t been updated and the server is seen as a secondary for some reason...
> On 10. Dec 2018, at 07:42, Theo Fondse <[email protected]> wrote: > > Hi Thomas, > > Is the DB a restored copy from prod or another environment? > I would also make sure to change the servergroup name (Server Name Alias) on > the new server if the DB was a copy of another server’s DB. > > Also have a look at the below to get more info on the places to fix server > references: > https://communities.bmc.com/message/139868#139868 > <https://communities.bmc.com/message/139868#139868> > > https://docs.bmc.com/docs/ars81/changing-a-server-name-when-using-a-duplicated-or-migrated-environment-225971671.html > > <https://docs.bmc.com/docs/ars81/changing-a-server-name-when-using-a-duplicated-or-migrated-environment-225971671.html> > > > You could also use MPS to fix server references: > https://www.missingpiecessoftware.com/products/remedy-restore-tool > <https://www.missingpiecessoftware.com/products/remedy-restore-tool> > > > Best Regards, > > Theo Fondse > > From: ARSList [mailto:[email protected]] On Behalf Of Thomas > Miskiewicz > Sent: Sunday, 9 December, 2018 10:35 PM > To: ARSList <[email protected]> > Subject: Re: How To Make an AR Server an Admin Server > > I did everything you said, I even now removed the > ARSystemInstalledConfiguraiton.xml and on the last screen before the > installation the installer already says it will perform a a secondary server > install / upgrade. > > Again, my question is where is the primary / secondary info stored? Why is > the ranking config being ignored? > > > > >> On 7. Dec 2018, at 20:01, LJ LongWing <[email protected] >> <mailto:[email protected]>> wrote: >> >> all of the ones that start with srvgrp in the db >> >> On Fri, Dec 7, 2018 at 11:48 AM Thomas Miskiewicz <[email protected] >> <mailto:[email protected]>> wrote: >>> which table? >>> >>> On Fri 7. Dec 2018 at 19:45, Kevin Shaffer <[email protected] >>> <mailto:[email protected]>> wrote: >>>> We had a similar issue where our srvgrp forms in the DB still had >>>> references to other servers. Make sure tgose tables are correct. >>>> >>>> Get Outlook for Android <https://aka.ms/ghei36> >>>> >>>> From: ARSList <[email protected] >>>> <mailto:[email protected]>> on behalf of LJ LongWing >>>> <[email protected] <mailto:[email protected]>> >>>> Sent: Friday, December 7, 2018 10:07:18 AM >>>> To: [email protected] <mailto:[email protected]> >>>> Subject: Re: How To Make an AR Server an Admin Server >>>> >>>> after setting it, did you either press the 'sync' button, or restart the >>>> server to have it take effect? >>>> >>>> On Fri, Dec 7, 2018 at 9:05 AM Thomas Miskiewicz <[email protected] >>>> <mailto:[email protected]>> wrote: >>>>> Did that. Zero effect on anything. >>>>> >>>>> On Fri 7. Dec 2018 at 17:02, LJ LongWing <[email protected] >>>>> <mailto:[email protected]>> wrote: >>>>>> Rank it as an Admin in the Server Group Operational Ranking form, and >>>>>> for that matter, rank it as 1 for the rest of them as well. >>>>>> >>>>>> On Fri, Dec 7, 2018 at 8:52 AM Thomas Miskiewicz <[email protected] >>>>>> <mailto:[email protected]>> wrote: >>>>>>> Thank Carl, yes it is. 9.1.04 >>>>>>> >>>>>>> Fine, then let me rephrase my question. How to tell the server that >>>>>>> it’s an admin server so that the installer imports / updates the system >>>>>>> forms etc, >>>>>>> >>>>>>> >>>>>>> Thomas >>>>>>> >>>>>>> > On Dec 7, 2018, at 4:46 PM, Carl Wilson <[email protected] >>>>>>> > <mailto:[email protected]>> wrote: >>>>>>> > >>>>>>> > Hi, >>>>>>> > If it is one of the latest versions of Remedy, all Servers are Server >>>>>>> > Group members by default now. >>>>>>> > >>>>>>> > ---------------------------------------------- >>>>>>> > >>>>>>> > Kind Regards, >>>>>>> > >>>>>>> > Carl Wilson >>>>>>> > >>>>>>> > >>>>>>> > -----Original Message----- >>>>>>> > From: ARSList <[email protected] >>>>>>> > <mailto:[email protected]>> On Behalf Of Thomas Miskiewicz >>>>>>> > Sent: 07 December 2018 15:25 >>>>>>> > To: ARSList <[email protected] <mailto:[email protected]>> >>>>>>> > Subject: How To Make an AR Server an Admin Server >>>>>>> > >>>>>>> > Hi Listers, >>>>>>> > >>>>>>> > installed a server that wasn’t in a server group. The server is now >>>>>>> > suddenly a server group member and a non-admin server on top of that. >>>>>>> > >>>>>>> > I tried to change IS_SECONDARY to false und set the >>>>>>> > Server-Group-Memeber to false but it doesn’t help. >>>>>>> > >>>>>>> > How is that information stored? Support came up with the genius idea >>>>>>> > to fall back and start from scratch. >>>>>>> > >>>>>>> > >>>>>>> > >>>>>>> > Thomas >>>>>>> > -- >>>>>>> > ARSList mailing list >>>>>>> > [email protected] <mailto:[email protected]> >>>>>>> > https://mailman.rrr.se/cgi/listinfo/arslist >>>>>>> > <https://mailman.rrr.se/cgi/listinfo/arslist> >>>>>>> > >>>>>>> > >>>>>>> > --- >>>>>>> > This email has been checked for viruses by Avast antivirus software. >>>>>>> > https://www.avast.com/antivirus <https://www.avast.com/antivirus> >>>>>>> > >>>>>>> > >>>>>>> > -- >>>>>>> > ARSList mailing list >>>>>>> > [email protected] <mailto:[email protected]> >>>>>>> > https://mailman.rrr.se/cgi/listinfo/arslist >>>>>>> > <https://mailman.rrr.se/cgi/listinfo/arslist> >>>>>>> >>>>>>> >>>>>>> -- >>>>>>> ARSList mailing list >>>>>>> [email protected] <mailto:[email protected]> >>>>>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>>>>> <https://mailman.rrr.se/cgi/listinfo/arslist> >>>>>> -- >>>>>> ARSList mailing list >>>>>> [email protected] <mailto:[email protected]> >>>>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>>>> <https://mailman.rrr.se/cgi/listinfo/arslist> >>>>> -- >>>>> ARSList mailing list >>>>> [email protected] <mailto:[email protected]> >>>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>>> <https://mailman.rrr.se/cgi/listinfo/arslist> >>>> -- >>>> ARSList mailing list >>>> [email protected] <mailto:[email protected]> >>>> https://mailman.rrr.se/cgi/listinfo/arslist >>>> <https://mailman.rrr.se/cgi/listinfo/arslist> >>> -- >>> ARSList mailing list >>> [email protected] <mailto:[email protected]> >>> https://mailman.rrr.se/cgi/listinfo/arslist >>> <https://mailman.rrr.se/cgi/listinfo/arslist> >> -- >> ARSList mailing list >> [email protected] <mailto:[email protected]> >> https://mailman.rrr.se/cgi/listinfo/arslist >> <https://mailman.rrr.se/cgi/listinfo/arslist> > > -- > ARSList mailing list > [email protected] <mailto:[email protected]> > https://mailman.rrr.se/cgi/listinfo/arslist > <https://mailman.rrr.se/cgi/listinfo/arslist>
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