You might need to go into ar.cfg on your server and make sure admin
operations aren’t disabled. It should be set to False.
Disable-Admin-Ops: F
From: ARSList <[email protected]>
On Behalf Of Brian Pancia
Sent: Tuesday, December 11, 2018 8:34 AM
To: ARSList <[email protected]>
Subject: Re: How To Make an AR Server an Admin Server
Did you shutdown the other servers in the group when doing the
install/upgrade? Not sure if that would make a difference.
From: ARSList <[email protected]> on behalf of Thomas Miskiewicz
<[email protected]>
Sent: Monday, December 10, 2018 1:48:00 AM
To: ARSList
Subject: Re: How To Make an AR Server an Admin Server
Thank Theo, but the DB ist restored or copy of anything. We just upgraded
the server from 7.6 to 9.1.04 and the server is running fine but we’d like
a complete installation. All the forms haven’t been updated and the server
is seen as a secondary for some reason...
On 10. Dec 2018, at 07:42, Theo Fondse <[email protected]> wrote:
Hi Thomas,
Is the DB a restored copy from prod or another environment?
I would also make sure to change the servergroup name (Server Name Alias)
on the new server if the DB was a copy of another server’s DB.
Also have a look at the below to get more info on the places to fix server
references:
https://communities.bmc.com/message/139868#139868
https://docs.bmc.com/docs/ars81/changing-a-server-name-when-using-a-duplicated-or-migrated-environment-225971671.html
You could also use MPS to fix server references:
https://www.missingpiecessoftware.com/products/remedy-restore-tool
Best Regards,
Theo Fondse
From: ARSList [mailto:[email protected]] On Behalf Of Thomas
Miskiewicz
Sent: Sunday, 9 December, 2018 10:35 PM
To: ARSList <[email protected]>
Subject: Re: How To Make an AR Server an Admin Server
I did everything you said, I even now removed the
ARSystemInstalledConfiguraiton.xml and on the last screen before the
installation the installer already says it will perform a a secondary
server install / upgrade.
Again, my question is where is the primary / secondary info stored? Why is
the ranking config being ignored?
On 7. Dec 2018, at 20:01, LJ LongWing <[email protected]> wrote:
all of the ones that start with srvgrp in the db
On Fri, Dec 7, 2018 at 11:48 AM Thomas Miskiewicz <[email protected]> wrote:
which table?
On Fri 7. Dec 2018 at 19:45, Kevin Shaffer <[email protected]> wrote:
We had a similar issue where our srvgrp forms in the DB still had
references to other servers. Make sure tgose tables are correct.
Get Outlook for Android
From: ARSList <[email protected]> on behalf of LJ LongWing
<[email protected]>
Sent: Friday, December 7, 2018 10:07:18 AM
To: [email protected]
Subject: Re: How To Make an AR Server an Admin Server
after setting it, did you either press the 'sync' button, or restart the
server to have it take effect?
On Fri, Dec 7, 2018 at 9:05 AM Thomas Miskiewicz <[email protected]> wrote:
Did that. Zero effect on anything.
On Fri 7. Dec 2018 at 17:02, LJ LongWing <[email protected]> wrote:
Rank it as an Admin in the Server Group Operational Ranking form, and for
that matter, rank it as 1 for the rest of them as well.
On Fri, Dec 7, 2018 at 8:52 AM Thomas Miskiewicz <[email protected]> wrote:
Thank Carl, yes it is. 9.1.04
Fine, then let me rephrase my question. How to tell the server that it’s an
admin server so that the installer imports / updates the system forms etc,
Thomas
On Dec 7, 2018, at 4:46 PM, Carl Wilson <[email protected]> wrote:
Hi,
If it is one of the latest versions of Remedy, all Servers are Server Group
members by default now.
----------------------------------------------
Kind Regards,
Carl Wilson
-----Original Message-----
From: ARSList <[email protected]> On Behalf Of Thomas Miskiewicz
Sent: 07 December 2018 15:25
To: ARSList <[email protected]>
Subject: How To Make an AR Server an Admin Server
Hi Listers,
installed a server that wasn’t in a server group. The server is now
suddenly a server group member and a non-admin server on top of that.
I tried to change IS_SECONDARY to false und set the Server-Group-Memeber to
false but it doesn’t help.
How is that information stored? Support came up with the genius idea to
fall back and start from scratch.
Thomas
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