I disagree with the AWS suggestion.  It creates significant file management 
overhead, especially at the beginning.  There could be additional costs.  One 
would also have to have a way of keeping those files synchronized.  The issue 
is not one of making the files easily accessible to the AR server.  It’s making 
the AR server a convenient gateway for users to quickly locate and access 
certain files, instead of having to navigate through something like File 
Explorer in Windows.

If the AR server doesn’t have access to the file servers themselves, I don’t 
think that the view field would work, as the file server’s OS would deny it 
access.  I am presuming that file security will simply be handled at the 
OS-level.

Misi, will you need to have ARS control what different users see depending upon 
their group membership?

Dustin Fawver
Sr. Help Desk Technician
Information Technology Services

P: 423-439-4648
[email protected]
[itslogo]<http://www.etsu.edu/helpdesk>

From: ARSList <[email protected]> On Behalf Of Tauf Chowdhury
Sent: Wednesday, January 16, 2019 4:49 AM
To: ARSList <[email protected]>
Subject: [EXTERNAL] Re: Letting users link to external files

You can always dump your files in an AWS S3 bucket and set appropriate general  
access permissions. You can then just hyperlink to the files in question.
Sent from my iPhone

On Jan 16, 2019, at 4:27 AM, Misi Mladoniczky <[email protected]<mailto:[email protected]>> 
wrote:
Hi,

No, that is not what is needed. There are a lot of different permissions on the 
file system level, and we can not have the AR server access the file servers.

I just want to have an easy way to pick a file/path (or copy/paste it) into a 
Remedy form, and then be able to display this as a clickable link (or have a 
button to open it).

It would also be nice if the file could be loaded for preview in a View Field 
on request...

Best Regards - Misi, RRR AB, 
http://www.rrr.se<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.rrr.se&c=E,1,u5_y3ROAsWsSMfGef8d6fG-T07CdXwp09gNeEnp1QX1M43TD7KdlL41X_6SsGbTvaZfnyjRnTl4ZwPIkcePbU5aRUDRr-bSfLz57qSQFR6uIuHFVJdj_Ng,,&typo=1>
 (ARSList MVP 2011)

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January 15, 2019 1:52 PM, "LJ LongWing" 
<[email protected]<mailto:%22lj%20longwing%22%20%[email protected]%3e>>
 wrote:
I have a file system ardbc plugin I've been working on that would work well to 
enable that activity.

On January 15, 2019 5:37:54 AM "Misi Mladoniczky" 
<[email protected]<mailto:[email protected]>> wrote:
Hi,

What would be good ways to allow users to enter a link to an external file or 
directory in the file system, and then allow other users follow these links to 
open the files/directories?

The interface would be Mid-Tier.

Best Regards - Misi, RRR AB, 
http://www.rrr.se<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.rrr.se&c=E,1,vHvwugcly7NdLE7CtKUtnwWVErJJI9yBVmvCGlsh6Z7cycn-5dO9yFauDdYWDb6FzaWxY9xEbOZwsuV8XOnyl0EUjERcHuMbrIwfc79mG8sETGkGIq-qo59B&typo=1>
 (ARSList MVP 2011)

Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
Find these products, and many free tools and utilities, at 
http://rrr.se<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2frrr.se&c=E,1,jl1Z7IB08JveUrYR668LspMhgEBJ3MqSaFL1-9N4ilo8tD9wnTup0bHjGLfjO1vqQa8kLQTvkcmHzDnC0Ru6trrqrnn-Mvyc4ussQ2z7Qbt8wXJ_U2SD1g,,&typo=1>
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