Hi Misi,

What about using a Rich-text field? So they can paste in the link...

Regards,

Chris

On Wed, 16 Jan 2019 at 11:44, Fawver, Dustin <[email protected]> wrote:

> I disagree with the AWS suggestion.  It creates significant file
> management overhead, especially at the beginning.  There could be
> additional costs.  One would also have to have a way of keeping those files
> synchronized.  The issue is not one of making the files easily accessible
> to the AR server.  It’s making the AR server a convenient gateway for users
> to quickly locate and access certain files, instead of having to navigate
> through something like File Explorer in Windows.
>
>
>
> If the AR server doesn’t have access to the file servers themselves, I
> don’t think that the view field would work, as the file server’s OS would
> deny it access.  I am presuming that file security will simply be handled
> at the OS-level.
>
>
>
> Misi, will you need to have ARS control what different users see depending
> upon their group membership?
>
>
>
> Dustin Fawver
>
> Sr. Help Desk Technician
>
> Information Technology Services
>
>
>
> P: 423-439-4648
>
> [email protected]
>
> [image: itslogo] <http://www.etsu.edu/helpdesk>
>
>
>
> *From:* ARSList <[email protected]> *On Behalf Of *Tauf
> Chowdhury
> *Sent:* Wednesday, January 16, 2019 4:49 AM
> *To:* ARSList <[email protected]>
> *Subject:* [EXTERNAL] Re: Letting users link to external files
>
>
>
> You can always dump your files in an AWS S3 bucket and set appropriate
> general  access permissions. You can then just hyperlink to the files in
> question.
>
> Sent from my iPhone
>
>
> On Jan 16, 2019, at 4:27 AM, Misi Mladoniczky <[email protected]> wrote:
>
> Hi,
>
> No, that is not what is needed. There are a lot of different permissions
> on the file system level, and we can not have the AR server access the file
> servers.
>
> I just want to have an easy way to pick a file/path (or copy/paste it)
> into a Remedy form, and then be able to display this as a clickable link
> (or have a button to open it).
>
> It would also be nice if the file could be loaded for preview in a View
> Field on request...
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
> <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.rrr.se&c=E,1,u5_y3ROAsWsSMfGef8d6fG-T07CdXwp09gNeEnp1QX1M43TD7KdlL41X_6SsGbTvaZfnyjRnTl4ZwPIkcePbU5aRUDRr-bSfLz57qSQFR6uIuHFVJdj_Ng,,&typo=1>
> (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
> Find these products, and many free tools and utilities, at http://rrr.se
> <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2frrr.se&c=E,1,nN9lAR4sbaMGYdtnsEMtP0O-_JMSFcBLSH_Wh6H6HyUDk4pjbxOnczM6IJ-QuxGGXdCXLoV580A_nNJw_I1AEtDiYoW82-KJ5FRq3eBSIXwi-pLg&typo=1>
>
>
>
>
> January 15, 2019 1:52 PM, "LJ LongWing" <[email protected]
> <%22lj%20longwing%22%20%[email protected]%3e>> wrote:
>
> I have a file system ardbc plugin I've been working on that would work
> well to enable that activity.
>
> On January 15, 2019 5:37:54 AM "Misi Mladoniczky" <[email protected]> wrote:
>
> Hi,
>
> What would be good ways to allow users to enter a link to an external file
> or directory in the file system, and then allow other users follow these
> links to open the files/directories?
>
> The interface would be Mid-Tier.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
> <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.rrr.se&c=E,1,vHvwugcly7NdLE7CtKUtnwWVErJJI9yBVmvCGlsh6Z7cycn-5dO9yFauDdYWDb6FzaWxY9xEbOZwsuV8XOnyl0EUjERcHuMbrIwfc79mG8sETGkGIq-qo59B&typo=1>
> (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13)
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
> Find these products, and many free tools and utilities, at http://rrr.se
> <https://linkprotect.cudasvc.com/url?a=http%3a%2f%2frrr.se&c=E,1,jl1Z7IB08JveUrYR668LspMhgEBJ3MqSaFL1-9N4ilo8tD9wnTup0bHjGLfjO1vqQa8kLQTvkcmHzDnC0Ru6trrqrnn-Mvyc4ussQ2z7Qbt8wXJ_U2SD1g,,&typo=1>
>
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