Thomas, We often see this problem after a prior install failed but had already updated the database. You run the next install and it checks the dbversion from the control table. See https://communities.bmc.com/docs/DOC-37267. This shows that for 9104 the currdbversion would be 57. So my assumption is that if you checked the control table, you would see this, meaning the DB was upgraded.
The solution for this is to rollback the DB to prior to the upgrade that failed. The upgrades do not rollback the database automatically. It’s a lot of work to undo some of the things the installers does because decisions are made dynamically based on the environment. It’s a lot easier to make a db backup or restore point and if the install fails, just revert to that. DougR From: ARSList [mailto:[email protected]] On Behalf Of Thomas Miskiewicz Sent: Wednesday, April 24, 2019 10:01 AM To: ARSList <[email protected]> Subject: [EXTERNAL] Installer is performing a secondary server install/upgrade, No forms will be imported. Hi All, we upgraded one single 7.6.04 server to 9.1.04 and got this at the end: Installer is performing a secondary server install/upgrade, No forms will be imported Same situation when we try to re-run the installer. Does anyone know where does Remedy store the info or how it recognises which type of server (primary/secondary)? (Definitely not via ARSystemInstallationConfiguration as the parameter BMC_IS_SECONDARY_SERVER is set to false.) BMC Support doesn’t know how to solve this… Thomas
-- ARSList mailing list [email protected] https://mailman.rrr.se/cgi/listinfo/arslist
