Hi Doug, and thank you for the prompt reaction!
The currdbversion version is indeed 57 however we don’t have a db we can revert to... So the questions remain: - how does the installer recognize whether it’s dealing primary vs secondary server or - how can we convince it to think of this server as primary server. Is a secondary server secondary forever? No right? Thomas On Wed 24. Apr 2019 at 20:17, Reif, Douglas <[email protected]> wrote: > Thomas, > > We often see this problem after a prior install failed but had already > updated the database. > > You run the next install and it checks the dbversion from the control > table. > > See https://communities.bmc.com/docs/DOC-37267. This shows that for 9104 > the currdbversion would be 57. > > So my assumption is that if you checked the control table, you would see > this, meaning the DB was upgraded. > > > > The solution for this is to rollback the DB to prior to the upgrade that > failed. > > The upgrades do not rollback the database automatically. It’s a lot of > work to undo some of the things the installers does because decisions are > made dynamically based on the environment. It’s a lot easier to make a db > backup or restore point and if the install fails, just revert to that. > > > > DougR > > > > > > *From:* ARSList [mailto:[email protected]] * On Behalf Of *Thomas > Miskiewicz > *Sent:* Wednesday, April 24, 2019 10:01 AM > *To:* ARSList <[email protected]> > *Subject:* [EXTERNAL] Installer is performing a secondary server > install/upgrade, No forms will be imported. > > > > Hi All, > > > > we upgraded one single 7.6.04 server to 9.1.04 and got this at the end: > Installer > is performing a secondary server install/upgrade, No forms will be imported > > > > Same situation when we try to re-run the installer. Does anyone know where > does Remedy store the info or how it recognises which type of server > (primary/secondary)? > > (Definitely not via ARSystemInstallationConfiguration as the parameter > BMC_IS_SECONDARY_SERVER is set to false.) > > > > BMC Support doesn’t know how to solve this… > > > > > > > > Thomas > -- > ARSList mailing list > [email protected] > https://mailman.rrr.se/cgi/listinfo/arslist >
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