Maybe try the field id?

On April 26, 2019 5:05:24 PM "Fawver, Dustin" <[email protected]> wrote:
Greetings!

Has anyone else upgraded to ARS 19.02 and has been using REST API? I ask because I upgraded from 9.1.04.002 to 19.02. I have a site and a few programs that interact with ARS via the REST API. Here’s an example URL that’s sent to the server.

https://<server>:8443/api/arsys/v1/entry/HPD:HelpDesk?q=%27Short+Description%27+%3d+%22Remove+user+from+security+and+access+groups%22+AND+%27Status%27+%3d+%22Assigned%22+AND+%27Assigned+To+Group%2b%27+%3d+%22Help+Desk%22&fields=values(Case ID%2b,Requester ID%2b)

This query worked just fine while running 9.1.04. Now I get this error message.

Error 124: One of the items specified in the field or value list contains error. none exist field Case ID, on schema HPD:HelpDesk

The field does exist. I wonder if the ‘+’ being in the field’s database name is throwing something off. I have tried removing the %2b, putting a ‘+’ sign back in, and also using the field label instead of the name.

Any ideas?
Thanks!
Dustin Fawver
Sr. Help Desk Technician
Information Technology Services

P: 423-439-4648
[email protected]


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