Thanks for your feedback, we are able to reproduce in-house and have created defect SW00558128 for tracking purpose.
With best regards, Santosh Kumar Sr. Product Developer BMC Software From: ARSList [mailto:[email protected]] On Behalf Of Fawver, Dustin Sent: 27 April 2019 04:33 To: [email protected] Subject: [EXTERNAL] REST API in ARS 19.02 Greetings! Has anyone else upgraded to ARS 19.02 and has been using REST API? I ask because I upgraded from 9.1.04.002 to 19.02. I have a site and a few programs that interact with ARS via the REST API. Here's an example URL that's sent to the server. https://<server>:8443/api/arsys/v1/entry/HPD:HelpDesk?q=%27Short+Description%27+%3d+%22Remove+user+from+security+and+access+groups%22+AND+%27Status%27+%3d+%22Assigned%22+AND+%27Assigned+To+Group%2b%27+%3d+%22Help+Desk%22&fields=values(Case<https://urldefense.proofpoint.com/v2/url?u=https-3A__-253cserver-253e-3A8443_api_arsys_v1_entry_HPD-3AHelpDesk-3Fq-3D-2527Short-2BDescription-2527-2B-253d-2B-2522Remove-2Buser-2Bfrom-2Bsecurity-2Band-2Baccess-2Bgroups-2522-2BAND-2B-2527Status-2527-2B-253d-2B-2522Assigned-2522-2BAND-2B-2527Assigned-2BTo-2BGroup-252b-2527-2B-253d-2B-2522Help-2BDesk-2522-26fields-3Dvalues-28Case&d=DwMFAg&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=kP0DR6J_GG8Ip1FHRejty93wa0dbsaGqX0av1ESmPHo&m=pbb4BnIynyjRWmfVar9FYcnVWleTODhpBGPUHIWnPVc&s=Sm1IshcqzK2CMMJma5k85pux45MykuMJqtEyXZKZam8&e=> ID%2b,Requester ID%2b) This query worked just fine while running 9.1.04. Now I get this error message. Error 124: One of the items specified in the field or value list contains error. none exist field Case ID, on schema HPD:HelpDesk The field does exist. I wonder if the '+' being in the field's database name is throwing something off. I have tried removing the %2b, putting a '+' sign back in, and also using the field label instead of the name. Any ideas? Thanks! Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 [email protected]<mailto:[email protected]> [itslogo]<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.etsu.edu_helpdesk&d=DwMFAg&c=UrUhmHsiTVT5qkaA4d_oSzcamb9hmamiCDMzBAEwC7E&r=kP0DR6J_GG8Ip1FHRejty93wa0dbsaGqX0av1ESmPHo&m=pbb4BnIynyjRWmfVar9FYcnVWleTODhpBGPUHIWnPVc&s=Sa58VvJLXqtX9EBb-AlzfVvHXoyjHSia6I8oQpd2L0Q&e=>
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