I am disappointed that the "prefix" (that would appear on every record) is not in the "exclude" list. (Assuming there is such a thing. Like the old FTS had. And I am fairly sure it exists in the new FTS too.)
I am also disappointed that the total string match does not weigh higher than a partial string match. (Why should multiple partial matches of "81" or "381" or "KM-" be considered a "better match" than a single match of the whole supplied search value "KM-000010005381"? Just because "the" is a popular word in the data does not make it a good candidate to match on. The existing rules just do not compute for me.) I am also disappointed that there is no obvious way to look up a specific entry when you know the primary key. The addition of a separate "KB-ID" field does not sound like it should be that hard to do. (That single field and a simple active link, or maybe three, should avoid the whole FTS "feature" all together.) I guess I was just belly aching about some features that just seems so obvious to me. I still hope the searching tip might be of some help to some of you out there. (The tip will likely also serve as a "workaround" that will also prevent BMC from taking 10 minutes to make such a simple change to solve our root problem too. But maybe that is just my current foul mood speaking.) But as I sit here, preparing for a late night production deployment, after watching the OSU Buckeyes lose a National Championship.... I just think there are more important things than FTS right now. Go Bucks. Congratulations Gators. You earned it this year. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

