Hi everyone,

We are planning on moving from Unix to a Linux platform, and
upgrading from ARS 6.3 to 7.0.1 at the same time.  We will be
copying the database from one machine to another, then
installing ARS, including CMDB 2.0.

The “BMC® Atrium® CMDB 2.0 Installation and Configuration
Guide” p15 says:

*******
Upgrading to version 2.0 from a previous version of the BMC
Atrium CMDB is not supported at this time. You must install on
a machine that does not have a previous version installed.
WARNING: If you run the installer on a machine with a previous
version installed, the installer will detect this and attempt
to upgrade your BMC Atrium CMDB. This upgrade is not supported
by BMC Software.
******

We have data in our CMDB forms.  What are we supposed to do? 
Export the data, uninstall the old CMDB, then re-import the
data when we are all done?

Please say it ain’t so.

Dwayne Martin
Computing Support
James Madison University

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