> after learning that BMC does not support Virtual environments. 

Just wanted to mention that BMC does support AR System and ITSM in
specific virtual environments as defined in the Statement of
Direction/Product Change Notice available on Support Central:

http://www.bmc.com/products/documents/68/66/66866/66866.pdf

This support was first added (and therefore tested) in AR System 7.x.  

Thanks,

-David J. Easter
Sr. Product Manager, Service Management Business Unit
BMC Software, Inc.
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mench, Ryan M CTR USA DOIM
Sent: Wednesday, January 10, 2007 8:06 AM
To: [email protected]
Subject: Re: VMWare and ARS 7.0.1 (UNCLASSIFIED)

Classification:  UNCLASSIFIED
Caveats: NONE


I attempted to stand up a Virtual box using VMWare 2.x and was not very
successful.  I ran into a lot of time out issues and decided it was not
worth the trouble after learning that BMC does not support Virtual
environments.

-----------------------------------------------------------
Ryan M. Mench
Remedy Development
United States Army
Directorate of Information Management (DOIM)
6151 Specker Ave, Bldg 1550, Rm 2210
Fort Carson, CO 80913
(719)524.0514
-----------------------------------------------------------
 
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Gray, Alexander
Sent: Wednesday, January 10, 2007 8:43 AM
To: [email protected]
Subject: VMWare and ARS 7.0.1

Okay so we have a virtual server farm, running VMWare 2.x. ARS 7.0.1
running as a virtual server. We are using ITSP 4.0 application 1 CPU,
3.6 GB RAM.

On average with an 80 user load we are looking at about 30 - 50 second
inserts

I have never seen performence this bad.

I am womdering if anyone has been using a virtual environment with
remedy successfully with user loads of 80 and higher

Help!


Alexander P. Gray

Operations Planning Manager, ITS/ICS
COE, Infrastructure & Technology
[EMAIL PROTECTED]
[EMAIL PROTECTED]
-----------------------------------
703. 676. 2375 (office)
703. 932. 9979 (nextel)
703. 676. 6137 (fax) 

Classification:  UNCLASSIFIED 
Caveats: NONE

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