Ron
it depends on whether your user/s are using Crystal from within Remedy, if
so, it is not a problem, if they are using Crystal from outside, then I don't
think there is any way. Unless you use something like a parental block which
stores key strokes and parse the log for Crystal!<I wonder whether that will
work?>
kind regards
shafqat
"Smith, Ron" <[EMAIL PROTECTED]> wrote:
** Pat you are right. I had to rewatch War Games to remember that. ;P
Ron Smith
Web/Remedy System Developer
Providence Health System
[EMAIL PROTECTED]
503-216-7866
---------------------------------
From: Action Request System discussion list(ARSList) [mailto:[EMAIL
PROTECTED] On Behalf Of patrick zandi
Sent: Monday, January 22, 2007 11:54 AM
To: [email protected]
Subject: Re: Logging if someone accessed form data from Crystal Reports
** Oh, and as a sidebar,
Defcon 5 is Safe and Happy,
Defcon 1 is Complete Alert, we are under attack.. FYI (for your information)
But I did get the point.
http://en.wikipedia.org/wiki/DEFCON
On 1/22/07, patrick zandi <[EMAIL PROTECTED]> wrote: Ron,
I would say this is outside the Realm of ARS, as the DB connection is the
issue..
Now maybe BMC will add this feature in the future for tracking all data
accessed with from DB level or ARS, but I do know know of anything like this
yet.
I would recommend checking your DB.. Oracle has Auditing Functionality, Also
there are records for Listener connections, yet that does not tell you what
tables.. so this is an Auditing withing the DB...
Now once that is (DB Auditing) is running .. I am sure Remedy will access the
Table records as its own.. for checking purposes just fine...
Crystal is using ARODBC or ODBC -- or a Data Base Connection..
Help this get's you on the Correct Track..
Have a Great day.
On 1/22/07, Smith, Ron <[EMAIL PROTECTED] > wrote: ** We have the
need to place electronic patient health information into our Helpdesk
application into permissioned off fields. In this day and age, Data Security
in the Healthcare field is at DEFCON 5, I know from personal experience at
Providence. We are about to implement workflow to log when a User accesses the
Permissioned data on a form, i.e.. could have looked at a diary and attachment
field. We know what to do inside the ARS environment to log this, but the
question came up about a User going through Crystal Reports. Is there are way
to identify a User could have viewed the Permissioned data through Crystal and
then fire workflow that we could then update a Audit form like we do with
workflow. Or is this data available else where that we could at least view and
store for future auditing purposes.
Thanks,
Ron Smith
Web/Remedy System Developer
Providence Health System
[EMAIL PROTECTED]
503-216-7866
DISCLAIMER:
This message is intended for the sole use of the addressee, and may contain
information that is privileged, confidential and exempt from disclosure under
applicable law. If you are not the addressee you are hereby notified that you
may not use, copy, disclose, or distribute to anyone the message or any
information contained in the message. If you have received this message in
error, please immediately advise the sender by reply email and delete this
message.
__20060125_______________________This posting was submitted with HTML in it___
--
Patrick Zandi
--
Patrick Zandi __20060125_______________________This posting was submitted with
HTML in it___
DISCLAIMER:
This message is intended for the sole use of the addressee, and may contain
information that is privileged, confidential and exempt from disclosure under
applicable law. If you are not the addressee you are hereby notified that you
may not use, copy, disclose, or distribute to anyone the message or any
information contained in the message. If you have received this message in
error, please immediately advise the sender by reply email and delete this
message. __20060125_______________________This posting was submitted with HTML
in it___
Shafqat Ayaz
"You really shouldn't say 'I love you' unless you mean it. But if you mean
it, you should say it a lot. People forget."
---------------------------------
Don't get soaked. Take a quick peak at the forecast
with theYahoo! Search weather shortcut.
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
