If you are running the Application-Delete-Entry from an escalation, then in your filter use $USER$ != "AR_ESCALATOR". This way the filter will bypass running. We have that running on many filters.
Ron Smith Web/Remedy System Developer Providence Health System [EMAIL PROTECTED] 503-216-7866 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Randy Simon Sent: Thursday, January 25, 2007 7:32 AM To: [email protected] Subject: Turn off Workflow during the delete process ** I have workflow that archives issues after a certain time frame and deletes the issue on the issue table. I have found that all the issues get archived, but some of the deletions do not happen because some normal workflow stops it. Is there a way to run Application-Delete-Entry where the filters do not come into play? ARS 6.0 CSS 5.0 Win 2000 SQL 2000 Randy Simon Remedy Admin Online Resources Corporation 4795 Meadow Wood Lane Suite 300 Chantilly, VA 20251 www.orcc.com Nasdaq: ORCC ________________________________________________________________________ STATEMENT OF CONFIDENTIALITY: The information contained in this message or any attachments to this message are intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material as well as being protected from disclosure. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is strictly prohibited. If you received this in error, please contact us immediately and delete the material from any computer. Thank You. __20060125_______________________This posting was submitted with HTML in it___ DISCLAIMER: This message is intended for the sole use of the addressee, and may contain information that is privileged, confidential and exempt from disclosure under applicable law. If you are not the addressee you are hereby notified that you may not use, copy, disclose, or distribute to anyone the message or any information contained in the message. If you have received this message in error, please immediately advise the sender by reply email and delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
