Hi,
I used to have it like that, but was running into some problems. So, after talking to remedy support, he (I can't remember his name, but he was very helpful) recommended that I used the samaccountname. I haven't encountered any problems except for this one which is more of an annoyance then a problem since I can't duplicate it... Thanks, Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi Sent: Thursday, January 25, 2007 10:12 AM To: [email protected] Subject: Re: Login problems using AREA LDAP Authentication ** Lisa, is it possible to narrow this by adding in an ou ? like ou=rrs all users,ou=rm Would be for me.. Then all lthe stuff you have.. Can you narrow this.. it would be a little better I would think.. On 1/25/07, Estrella, Lisa <[EMAIL PROTECTED]> wrote: ** Hi, I'm using the following: Host name: hqdc1.ad.navteq.com <http://hqdc1.ad.navteq.com/> User base: DC=ad,DC=navteq,DC=com User Search: samaccountname=$\USER$ I haven't noticed any problems like you are describing...it's just some people aren't able to log into remedy after changing their password. I have had them try to use their old password and that doesn't work either. That is why I initially had the helpdesk reset their password again and then it works. So, I'm not sure what is going on. Just to clarify...it only happens every once in a while and not for everyone. ??? Thanks, Lisa ________________________________ From: Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] On Behalf Of ARSList Sent: Wednesday, January 24, 2007 3:52 PM To: [email protected] Subject: Re: Login problems using AREA LDAP Authentication What Host name, User Base, and User Search Filter settings? I have noticed AREA (somehow) uses a cached password on our system for about an hour. I am not sure how this happens though. It seems pretty weird. If I change my LDAP password, I can still use my old password for around an hour, along with the new password. Be sure your Distinguished Name logon account can see all the OUs below wherever the users are. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Estrella, Lisa Sent: Wednesday, January 24, 2007 11:38 AM To: [email protected] Subject: Login problems using AREA LDAP Authentication Good afternoon, Has anyone who is using AREA LDAP authentication experienced the following problem? And if so, were you able to fix it? Sometimes when a user is prompted to change their network password (and they change it) they are no longer able to log into the midtier. They receive the standard authentication error. If our helpdesk resets the password for them, then they are able to login just fine. I know that sometimes it can take up to 15 minutes to replicate between AD servers, but I still don't understand why this is happening with some of my users when they manually change their password. I just wanted to see if anyone else has experienced this. Thanks, Lisa ARS 6.3 patch 18 HD 6.0 CM 6.0 SQL Win Server 2003 __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ -- Patrick Zandi __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
