The UPN is the UserPrincipleName.  This would look like [EMAIL PROTECTED]
This is the preferred method of authentication with windows Active
Directory and uses the Windows global catalog to determine user
information.  This is significantly faster than full LDAP as the Windows
Global Catalog only contains a subset of information, but it also
includes information on every account within your Active Directory
forest so the prefix of a domain name is not required.

 

If you Windows Active Directory DDNS is correctly configured you should
not need anything else to authenticate users in your domain.

 

I have just verified that creating a user with a samaccountname matching
one in Active Directory works just fine without needing to configured
AREA LDAP Authentication.  Immediately after adding the account to
Remedy I was able to logon using that account and the associated windows
password.

 

Thanks,

Andrew Baxter

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of ARSList
Sent: Thursday, January 25, 2007 11:27 AM
To: [email protected]
Subject: Re: Login problems using AREA LDAP Authentication

 

I am interested to know what you mean by using UPN too.  I have a
similar situation.

 

My User search filter within the AREA form has "samaccountname=$\USER$".

 

 

We were having a External Authentication problem.  We have since changed
our HOST NAME to a specific IP address of a domain controller.  It was
set to the domain, now that is it getting more users, we tried a
specific Domain controller by name.  We still got problems.  So now I
changed it to a specific DC's IP address.  The errors haven't come back
yet.

 

Thanks.

 

 

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