All, I am attempting to set up a Windows Server 2003 (64 bit) with Oracle 10g and ARS 7 on the same box. I am looking for any assistance from anyone with a similar configuration. I have performed installations on various UNIX platforms many times before, and a few Windows 32 bit ones, but never Win 64bit.
The 64bit Oracle installation did not create an ORACLE_HOME\lib32 directory, just a regular lib directory. The Remedy install would not proceed, so I downloaded and installed the 32bit Oracle Instant Client and installed it in the lib32 directory. The Remedy install found this directory and proceeded successfully, creating the ARSystem tablespace and ARAdmin user account, as well as necessary tables. I had to use the following as my Oracle Connection String, as the Remedy install did not connect to just the SID: //servername:1521/dbsid. Again, the database is on the same server that I am installing ARS, this suggestion comes from the installation notes The install failed during the importing of sample data and workflow. I discovered the following in my arerror.log: ORA-06413: Connection not open Cannot initialize contact with SQL database (ARERR 551) This error occurs any time I start and stop the server. I am able to connect via SQL Plus (in ORACLE_HOME\bin) as ARAdmin and see the arschema tables. Do I need to install the 32bit Oracle full client with a 32bit SQLPlus? Does this go in my ORACLE_HOME or another directory? Thanks in advance for any assistance Russell Wurth _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
