Claire we do this at Harvard for Urgent requests. We just mimciced the normal notification worflow but had it send an email to a mailing-list with all the Technicains text meassage emails (10-digit [EMAIL PROTECTED]). It was simple and works great.
Matthew L. Wollman Supervisor of Faculty & Staff Help Desk Services Faculty of Arts & Sciences Computer Services Office (617) 496-8947 Cell (617) 285-6952 [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sanford, Claire Sent: Thursday, February 01, 2007 11:48 AM To: [email protected] Subject: Remedy Email "Paging" to a Cell Phone One of our directors would like to get rid of his pager. He would like Remedy to send his "pages" to his cell phone. I can have it send an email to his cell phone, but it sends all of the "stuff" such as email headers to the phone. We just want the standard "HD000000000000000 bas been escalated" message to go out. I am sure someone out there knows how to do this. I've looked through my archives and can't find anything. Help me please, pretty please! ARS 6.3 Patch 18 HD 6.0 Oracle 10 w/9 libraries Oracle lives on a remote server Windows 2003 4 gig on app server and 8 gig on DB server Claire Sanford Information Systems Division Memorial Hermann Healthcare System Phone: 713 448 6035 [EMAIL PROTECTED] ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
