We use 1.5 (almost) across the board... Email, ARS, RKM, Mid-Tier (tomcat), etc. and have no issues.
The exception is SLM which points at 1.4.2 Not sure of a solution to your problem Lisa... we used jdk-1_5_0_08-windows-i586-p-iftw.exe and jre-1_5_0_08-windows-i586-p-iftw.exe and didn't have an issue. :-/ (Yes, we have both installed) -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 "Kemes, Lisa" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 02/07/2007 10:43 AM Please respond to [email protected] To [email protected] cc Subject Re: Mid Tier Installation 7.0.1 Patch 001 JDK error.... ** The matrix for Remedy Mid Tier says 1.4.2 or 5.0 (which is really 1.5.11) From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, February 07, 2007 11:40 AM To: [email protected] Subject: Re: Mid Tier Installation 7.0.1 Patch 001 JDK error.... ** Lisa, I don't think the 1.5 version of Java is supported at any level of ARS at the moment. The latest 1.4 should work just fine. Rick On 2/7/07, Kemes, Lisa <[EMAIL PROTECTED]> wrote: ** Hey Listers, Just installed Mid Tier and Tomcat on our Windows 2003 server and of course it is not working. When I started the installation, it gave me the error that JDK is not installed. I installed the latest JDK (jdk-1_5_0_11-windows-i586-p.exe) and even tried to reinstall it (says that it's already installed). I checked the KB on the BMC site and this error came up, but said that it was due to installing the j2sdkee version (j2skdee is the Java 2 SDK, Enterprise Edition.) This version will not be recognized by the Mid-Tier installer. I'm pretty sure I have the correct version. I'm not even sure that this is causing the problem, but I thought I would start there.... Lisa __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
